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Madden NFL 20 Trial Available For EA Access & Origin Access Subscribers, Play the Full Game with Premier (Xbox One, PS4, PC)

Madden NFL 20

Madden NFL 20 Trial Available For EA Access & Origin Access Subscribers, Play the Full Game with Premier (Xbox One, PS4, PC)

The Madden NFL 20 trial is available for EA Access (Xbox One, PlayStation 4 – $4.99 per month, or $29.99 for a full year) and Origin Access Basic (PC – $4.99/month or $29.99/year) subscribers.

Origin Access Premier (PC – $14.99/month or $99.99/year) subscribers can download and play the full version of the game now.

If you’re having problems finding or installing the Madden NFL 20 trial, browse the comments/replies, as it provides a few tips. Also note, the official release date for the trial is tomorrow, but many users are playing right now, so good luck!

EA Access and Origin Access Basic allows members to try upcoming EA games, for up to 10 hours, prior to release, offering 10% off all EA digital purchases and more. It also gives users access to The Vault, which houses a growing library of EA games subscribers can play as much as they want. Origin Access Premier subscribers can download and play the full version of games, prior to official release date.

There are plenty of Madden NFL 20 impressions in our Madden Forums, so make sure to check them out. PC fans can join in on the discussion in our Madden NFL 20 PC Forums.

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Discussion
  1. Slim4824
    Wish I would have taken today off.
    Sent from my SM-N960U using Tapatalk

    I took a half a day for the PC version, will get Xbox One later tonight tho!!
    jpdavis82
    Where? I don’t see it on my EA Access
    Sent from my iPhone using Tapatalk

    If last year is any indicator it may not be in there right away.
    Just go search for Madden 20 in the actual store and download it there and it'll effectively start your 10 hours.
    pimpycraig
    I have it downloaded but when I try to launch it says too early. I don't see it in the EA access app either as a trial

    Same for me.
    Sent from my iPhone using Tapatalk
    ODogg
    If last year is any indicator it may not be in there right away.
    Just go search for Madden 20 in the actual store and download it there and it'll effectively start your 10 hours.

    So we have to buy the actual game first? Kinda defeats the purpose of the trial lol
    i had it pre-loaded... so the content (minus any updates is already on my drive).
    1) clicking on the downloaded game says "too early"
    2) check ea access app... no trial yet
    3) go to ms store and click "play" on all 3 versions says "too early"
    4) search store and click "play" on all madden 20 search hits says "too early"
    so, where is it live?
    edit: gonna try "what's new" in ea access app
    CRIP4LIFE
    i had it pre-loaded... so the content (minus any updates is already on my drive).
    1) clicking on the downloaded game says "too early"
    2) check ea access app... no trial yet
    3) go to ms store and click "play" on all 3 versions says "too early"
    4) search store and click "play" on all madden 20 search hits says "too early"
    so, where is it live?
    edit: gonna try "what's new" in ea access app
    Well I didnt pre order and it says get free trial I'm downloading now at 32% I'll let you know if it let's me play
    Sent from my SM-J737V using Operation Sports mobile app
    This happens every year. If you preordered the game it does not register that the trial is live. And thinks ur early playing the game. This has honestly happened 3 years counting. What I get for going digital.
    It always ends up working later in the day when it officially launches.
    pimpycraig
    EA access >>What's new >> coming soon>>I see Madden 20 (game trial). But when I click on it, I only see "Learn more".

    I found it. Click Learn More and it takes you there.
    RubberSoul
    So if you preordered it you don’t get access...thanks EA lol!!
    Sent from my iPhone using Tapatalk

    as of now, that seems to be the case. it'll unlock soon tho.
    pimpycraig
    I have it downloaded but when I try to launch it says too early. I don't see it in the EA access app either as a trial

    How did you download it? I can't even do that.
    8and9
    I found it. Click Learn More and it takes you there.

    You are right but I had to use another account that I didn't pre-order through and I had to uninstall. I wish I could post a pic.
    Had to click "learn more" and instead of "launch" it says "Try for free with your EA access membership".
    So in the end installing before hand to save time did nothing, had to uninstall it and use a different account. Maybe everyone else who pre installed it will just have to uninstall.
    I am on PS4 and have downloaded EA Access but I am not able to pay for a membership does not show a price. Have I done something wrong?
    On PC I did an 801Mb update a couple of hours ago..now just went to start and 824Mb update. LOL
    So if you preloaded on PC you'll still have a couple of updates to load.
    ODogg
    On PC I did an 801Mb update a couple of hours ago..now just went to start and 824Mb update. LOL
    So if you preloaded on PC you'll still have a couple of updates to load.

    nice.. man where is 10 percent discount for purchase Madden 20 ?? i don't see it
    jay16
    I am on PS4 and have downloaded EA Access but I am not able to pay for a membership does not show a price. Have I done something wrong?

    In the PSN store search on EA Access and find the monthly price you want to get and then purchase there to get going.
    Datninja619
    Should have gotten sick today like me.
    Sent from my SM-G965U1 using Operation Sports mobile app

    Yeah I am off after lunch for "an appointment"
    I'm on the ps4. Signed up for the year and it wouldn't access the trial. Closed app went back in and click on trial and it will take you to the store and i'm downloading the trial now.
    I do not see anywhere to pay for a membership just to download the hub I appreciate the help. I am in Canada not sure if that would matter.
    ODogg
    On PC I did an 801Mb update a couple of hours ago..now just went to start and 824Mb update. LOL
    So if you preloaded on PC you'll still have a couple of updates to load.

    Looking forward to playing tonight! If you would , Post in the impressions chat how it is running for you if you do not mind. I am still trying to decide if I need to update my GPU.
    Dingo72
    This makes me very happy! My dad and I couldn't stand waiting any longer! Hopefully we will be able to get another 10 hours off his account.

    Yeah i was wondering how this works? Like if we just go to another account on the ps4 can we pay 5 more dollars for another ea origin and get 10 more hours? Can progress in a CFM be toggled from one user profile to another if so?
    If you can’t find subscription through the app, try searching for ea access through the psn store. Those came up for me when I was trying to find the actual app.
    8and9
    Apparently they fixed the switch accounts jig. Damn..

    Well that stinks! Guess we will have to ration these 10 hours out pretty well lol. Anyone on here know the exact time standard and superstar edition are going to launch next week? I know a few people were on top of 11 am et for the trial..
    If you’re not seeing it in the EA access app go to the Microsoft store and search the standard edition , if you have an EA Access membership it will say Free Trial available. It’s actually been up since about 10:30am eastern which shocked me.
    Unfortunately my internet wants to download at 50 Mb/s instead of the usual 200 now so I’ve been waiting.
    Weirdest part is the file is only 37.69GB but the Beta was 55GB with no MUT or FOF.
    could the day one patch fill the rest??
    Sent from my iPhone using Operation Sports
    RubberSoul
    I preordered on Xbox but can’t access it through ea access. But I am able to access the trial through PS4.
    Sent from my iPhone using Tapatalk

    Go to the Microsoft store and you should see it say free trial , since you’ve preordered im assuming you pre-loaded it , so it’s waiting on the full release license .... if you go to the store to view the game (standard edition) you’ll see it say free trial ... that way you can activate the free trial license
    Sent from my iPhone using Operation Sports
    8and9
    Apparently they fixed the switch accounts jig. Damn..

    Oh really???? I know madden was the last game that worked switching accounts. FIFA and NHL were not playing.
    That’s cool I’ll still play on another account , just some online H2H since there is no real ranking system
    Sent from my iPhone using Operation Sports
    AndreSwagassi86
    Go to the Microsoft store. Since you have it preloaded , you gotta activate the Trial in the store
    Sent from my iPhone using Operation Sports

    it won't start from ANYWHERE (xbox) if you pre-ordered. not from your games. not from ea access app. not from store. not from anywhere.
    jay16
    I do not see anywhere to pay for a membership just to download the hub I appreciate the help. I am in Canada not sure if that would matter.

    voodoo_magic
    Same here, also from Canada

    TorontoRapsFan95
    Wont let me pick a membership :(
    Sent from my SM-G965W using Operation Sports mobile app

    If you are on ps4, open the ps store and search ea access. The different subscription plans should pop up....
    Sent from my iPhone using Tapatalk
    CRIP4LIFE
    it won't start from ANYWHERE (xbox) if you pre-ordered. not from your games. not from ea access app. not from store. not from anywhere.

    Oh dang forreal??? Are you viewing the standard edition in the store?? It should show free trial there not on the other editions though because that’s not the version ea access allows you to play
    Sent from my iPhone using Operation Sports
    AndreSwagassi86
    Oh dang forreal??? Are you viewing the standard edition in the store?? It should show free trial there not on the other editions though because that’s not the version ea access allows you to play
    Sent from my iPhone using Operation Sports

    tried every edition. there are 4 actually (standard, superstar, ultimate, and a 4th pre-order version).
    none work. going to the store and clicking "play trial" doesnt work. clicking play trial from inside the ea access app doesnt work. installing the free trial from my computer's web browser doesnt work.
    if you pre-ordered on xbox, nothing will allow you to play as of now. everything says "too early".
    CRIP4LIFE
    tried every edition. there are 4 actually (standard, superstar, ultimate, and a 4th pre-order version).
    none work. going to the store and clicking "play trial" doesnt work. clicking play trial from inside the ea access app doesnt work. installing the free trial from my computer's web browser doesnt work.
    if you pre-ordered on xbox, nothing will allow you to play as of now. everything says "too early".

    Use the link I posted a few replies up, I already played the Pro Bowl.
    Sent from my iPhone using Tapatalk
    jpdavis82
    Use the link I posted a few replies up, I already played the Pro Bowl.
    Sent from my iPhone using Tapatalk

    i did as soon as you posted. says "too early"...
    have you pre-ordered on xbox? because if you pre-ordered and are playing the trial, you're the first one i've seen get it to work.
    CRIP4LIFE
    tried every edition. there are 4 actually (standard, superstar, ultimate, and a 4th pre-order version).
    none work. going to the store and clicking "play trial" doesnt work. clicking play trial from inside the ea access app doesnt work. installing the free trial from my computer's web browser doesnt work.
    if you pre-ordered on xbox, nothing will allow you to play as of now. everything says "too early".

    Oh dang. I gotcha now.... I hadn’t pre ordered 20 yet. The method I described worked in previous years. It’ll probably activate later on as the rollout clears
    Sent from my iPhone using Operation Sports
    ricardothecuban
    You have to preorder to play trial ? (Xbox1)

    no... as of now, because of an apparent bug, pre-ordering keeps you from playing on xbox.
    It is an absurd irony that pre-ordering the game prevents folks from playing the trial early. It's probably unreasonable to expect better, but it always bothers me that the various teams who work on these things never seem to be on the same page, so stuff like this always happens.
    goillini03
    Looking forward to playing tonight! If you would , Post in the impressions chat how it is running for you if you do not mind. I am still trying to decide if I need to update my GPU.

    runs great and looks great, i have a 1080 fyi
    jahswill
    I wonder how EA would feel about preorders being cancelled and if that would allow us to play?

    If someone tries this let me know. I'll cancel my pre-order immediately if that works.
    I am beyond furious with the ridiculousness of having pre-loaded and either Microsoft or ea access not having the ability to differentiate between the trial access or the pre-order version. This is so incredibly stupid. There seems to always be a slight issue with this every year, but I don’t recall it being this bad.
    I finally said, ‘F- it, I’ll uninstall and go through ea access and download the whole thing, again.’
    Nope. I get the same garbage message from ea access when trying to download the trial, ‘Download Error, repair and retry.’
    What an absolute bunch of nonsense. I won’t put all the blame on ea. I think the way Microsoft handles these types of memberships and pre-orders is an issue as well. The Microsoft store won’t even show me the ‘trial’ option because I already pre-ordered.
    This is simply a load of horse s—t. Lol.
    Sent from my iPhone using Tapatalk
    OhMrHanky
    I am beyond furious with the ridiculousness of having pre-loaded and either Microsoft or ea access not having the ability to differentiate between the trial access or the pre-order version. This is so incredibly stupid. There seems to always be a slight issue with this every year, but I don’t recall it being this bad.
    I finally said, ‘F- it, I’ll uninstall and go through ea access and download the whole thing, again.’
    Nope. I get the same garbage message from ea access when trying to download the trial, ‘Download Error, repair and retry.’
    What an absolute bunch of nonsense. I won’t put all the blame on ea. I think the way Microsoft handles these types of memberships and pre-orders is an issue as well. The Microsoft store won’t even show me the ‘trial’ option because I already pre-ordered.
    This is simply a load of horse s—t. Lol.
    Sent from my iPhone using Tapatalk

    One of many reasons why I prefer physical copy of games rather than digital.
    I won't be able to try it until tonight, but this is so disappointing if I can't access the trial.
    I mean, I get it...it's not a demo, it's a trial to get you to buy so the system figures "you already bought it so why try it since you're already getting it", but c'mon man. It was the only reason I re-upped with Access.
    This was the first year I preordered before playing the trial instead of doing it after my 10 hours were up. I even posted here with this exact concern, so I blame Odogg who told me it'd be fine :P naw, I'm kidding Odogg. It's cool, I'll just cancel Access and live vicariously through those smart enough to wait for Access. Enjoy, sounds like a good one!
    Sent from my iPhone using Operation Sports
    KyKobra
    Game outright doesn’t work on PC. Have a GTX 1080ti and I’m getting below 20 frames with severe audio issues.

    You tried updating your geforce drivers? I have a 1080 and it works fine, looks great, no dropped frames or audio issues
    KyKobra
    Game outright doesn’t work on PC. Have a GTX 1080ti and I’m getting below 20 frames with severe audio issues.

    I'm having the same issues. 2080 and updated drivers last night in preperation. Game was below like 10 FPS in the pro bowl opener.
    ODogg
    You tried updating your geforce drivers? I have a 1080 and it works fine, looks great, no dropped frames or audio issues

    Updated my drivers, verified the game files, and dropped settings to the lowest possible to see if it was even playable and it wasn’t.
    Mercury112491
    Anyone else getting the “error, repair and try again” message?
    Sent from my iPhone using Operation Sports

    everyone who pre-ordered on xbox.
    scroll up.
    I did not pre order but I got the error message through EA Access, I clicked on the red error box and it took me to the MS store where I was able to start the download.
    Chat is no help. They keep telling me ill get 3 days early access because i preordered... i had to tell them i didn't pay extra so i don't get that 3 days early access lol. They keep telling me the trial doesn't release until tomorrow so i had to send them links to people streaming on twitch. So pointless.
    @EA_KRAELO
    Following Following @EA_KRAELO
    More
    Hey Madden Community,
    So I had a chance to talk with our engineers on why some folks can’t download the game through the EA Access Hub. EA Access is not officially available through the EA Access Hub till July 25th (I don’t know the exact time). However some players have been able to download the trial. The reasoning for this is because our teams are testing EA Access today for tomorrow’s launch. I wish I had better news for you but this is what I got.
    - K

    So this is where we're at. I have a strong aversion to hoop jumping, so I'm not going go through the workaround to play today. I'll just wait until tomorrow if they don't do something on their end.
    CRIP4LIFE
    everyone who pre-ordered on xbox.
    scroll up.

    Uninstalling & logging out and all that jazz...what a pain in the @$$. The best internet in my area is 10mbps down (which means 5-6 if I'm lucky, and if nobody else is using the internet), so it ironically takes about 10 hours just to redownload a game the size of Madden.
    Hopefully EA finds a way of fixing it to work without doing all that, because I'd rather just wait until retail release rather than tie up my homes internet like that. But thank you for posting it, hopefully it helps somebody here!
    Sent from my iPhone using Operation Sports
    I finally got it to work. I unistalled the game, I cancelled my preorder and then I went to the alternate mac address which is found under network advanced settings, cleared that and cleared local saves in storage.
    Just an update on chat... Don't bother. They refuse to look into it because the technical release date isn't until tomorrow. In response to links showing playing on twitch they said "No one would be able to play until tomorrow" lol
    CRIP4LIFE
    yeah. i'm lucky. a redownload only takes about 15min for me.
    i'm currently 90% dloaded trying the BFV workaround.
    i'll report back.

    I went through the steps but the push install isn't going to my xbix
    OhMrHanky
    I am beyond furious with the ridiculousness of having pre-loaded and either Microsoft or ea access not having the ability to differentiate between the trial access or the pre-order version. This is so incredibly stupid. There seems to always be a slight issue with this every year, but I don’t recall it being this bad.
    I finally said, ‘F- it, I’ll uninstall and go through ea access and download the whole thing, again.’
    Nope. I get the same garbage message from ea access when trying to download the trial, ‘Download Error, repair and retry.’
    What an absolute bunch of nonsense. I won’t put all the blame on ea. I think the way Microsoft handles these types of memberships and pre-orders is an issue as well. The Microsoft store won’t even show me the ‘trial’ option because I already pre-ordered.
    This is simply a load of horse s—t. Lol.
    Sent from my iPhone using Tapatalk

    So, wait, you are mad that EA drops the EA Access version early every year, which allows them to identify issues and fix them before the announced time?
    Yeah, it’s a bummer that I have it pre-ordered and can’t play yet, while others can. But it’s still a day before it is due to drop. If, in two days I still can’t play, I will be more bothered. Ranting about being denied more than 24 hours before the game is actually promised is pretty rich.
    We should be happy that they drop this early so that issues can get fixed in time. But, apparently, we have become so entitled that we now rant when we can’t access something earlier than promised.
    This seems to happen pretty much every year. I'm not sure why anyone preorders the game so early; it's not like they have timed preorders. I like to use the 10 hour trial to decide whether it's even worth buying. If it is, I preorder then, and can continue playing the trial.
    I am playing on PC with a 1080ti and the game runs well but the graphics look subpar for some reason. It looks like it is on Medium settings but I have everything maxed out.
    Alright after going through the workaround with BFV, I still got the error in EA access, BUT when I click it, it says "free trial" and it is downloading now. FYI the account I'm using I didn't have the pre-order with.
    OK, GOOD NEWS FOR XBOX OWNERS WHO PRE-ORDERED (sort of because you have to do a bunch of stuff)
    this worked for me and i'm able to access my 10hr trial. all credit to UnrealGore1 at EA forums. here are the steps:
    1) Uninstall all madden20 and any madden20 add-ons.
    2) Uninstall EA.
    3) Cleared all saved game files in settings. (this will restart the xbox)
    4) Removed myself from the Xbox. (Know your password before this step!)
    5) Cleared MAC in advanced network settings. (This will restart the xbox)
    6) Added myself back to the Xbox
    7) Installed EA Hub.
    8) Logged in to EA via desktop/laptop using the Xbox login option.
    9) Select madden20 game trial (needs to take you to Xbox store website)
    10) Select Xbox you want to install on.
    11) Waited for it to complete download.
    12) Loaded EA Hub and selected play option.
    13) Received prompt for 10hrs of play.
    much love to UnrealGore1 at EA forums for solving and also pimpycraig here at OS who pointed me to this solution
    TheOncomingStorm
    If I'm not able to play my EA Access Xbox trial when I get home from work today I will be livid and will let EA hear it.

    If they want to test it a day early then that's cool but how about making it so ONLY people who preorder can access it?? LOL
    I'm lucky I never purchase sports games digitally. I never play them year round, and usually end up trading them in after several months.
    Had no issues installing the trial on my Xbox.
    I've been in an out of meetings all day and don't have the time to go through everything. I've seen the workaround posted here and will try that tonight if I need to, but hopefully I don't have to.
    So, I pre-ordered and pre-loaded the game on my Xbox last night. From what I understand, if you pre-ordered, it won't let you into the trial.
    If I create a new gamertag and a new EA Access account for that gamertag, will I be able to use the pre-loaded install, or would I still have to use the workaround or reinstall from scratch?
    jpdavis82
    Where? I don’t see it on my EA Access
    Sent from my iPhone using Tapatalk

    I'm not sure about Xbox, but those who are doing it on the Playstation 4, I downloaded the EA Access by
    -Going to Playstation Store and typed in EA Acess
    -Downloaded the app and signed up for 1 month
    -Went to the app & went to Madden 20 Early Trial
    -It brought me back to PS Store then you have to find the Standard Version of it and click it and then put play 10 hour trial
    TheOncomingStorm
    I've been in an out of meetings all day and don't have the time to go through everything. I've seen the workaround posted here and will try that tonight if I need to, but hopefully I don't have to.
    So, I pre-ordered and pre-loaded the game on my Xbox last night. From what I understand, if you pre-ordered, it won't let you into the trial.
    If I create a new gamertag and a new EA Access account for that gamertag, will I be able to use the pre-loaded install, or would I still have to use the workaround or reinstall from scratch?

    in my experience (i have 3 accounts on my xbox and a 4th which is my gameshare partner whose account IS NOT on my xbox)...
    the 4th account, my gameshare partner, made the purchase. i have to do each step in that workaround FOR EACH OF THE 3 REMAINING ACCOUNTS.. that's the only way it gives you the 10hrs.
    so, it's any account on your xbox that pre-orders, screws it up for every account on your xbox.
    CRIP4LIFE
    in my experience (i have 3 accounts on my xbox and a 4th which is my gameshare partner whose account IS NOT on my xbox)...
    the 4th account, my gameshare partner, made the purchase. i have to do each step in that workaround FOR EACH OF THE 3 REMAINING ACCOUNTS.. that's the only way it gives you the 10hrs.
    so, it's any account on your xbox that pre-orders, screws it up for every account on your xbox.

    I saw your 11-step A.A. rehab program.
    I mean, your guide on how to play Madden 20 if you pre-ordered it on Xbox.
    Redownloading the game aside, how long did it take you to carry out that whole process?
    WORKAROUND!!!!
    This happened to me last year also. Go to the xbox app on ur laptop or maybe phone.
    Go to Madden 20. Not standard edition that makes you pay. It just says madden 20. It will say free trial, install on devices. I just did a 300mb update despite already having the game downloaded for pre-order.
    This worked last year. And this year.
    JE11
    Installing it now on my Xbox One X.
    Hopefully it's not drastically different from the beta, which was pretty good.

    Looks like this may be the case after all. Only played one game, but CPU defense (on All-Pro in sim mode) seems to be easier to move the ball against than the beta.
    JayhawkerStL
    So, wait, you are mad that EA drops the EA Access version early every year, which allows them to identify issues and fix them before the announced time?
    Yeah, it’s a bummer that I have it pre-ordered and can’t play yet, while others can. But it’s still a day before it is due to drop. If, in two days I still can’t play, I will be more bothered. Ranting about being denied more than 24 hours before the game is actually promised is pretty rich.
    We should be happy that they drop this early so that issues can get fixed in time. But, apparently, we have become so entitled that we now rant when we can’t access something earlier than promised.

    Yes, obviously I’m mad that ea access drops early? Lol. U read that in my message where exactly?
    I’m not as mad as my comment may have seemed, btw. This is a forum. I’m simply venting.
    What I’m upset with is the technical goofiness going on here. I work in IT, myself, and while these types of issues happen, we always hope they don’t, and we do our best to make sure they don’t happen.
    I purposely pre-ordered and pre-loaded the game to get into the game right when the trial dropped. Now, for some unforeseen technical issues, I can’t play the trial while others can. This is disappointing. Am I cancelling my pre-order? No. Am I forsaking all ea games? No. Am I going to throw myself off a cliff? No. Am I allowed to rant about anything that’s disappointing? Absolutely.
    Just as you’re allowed to call me ‘entitled’ with no justification. Lol. I’m simply going to re-install and hope the issue is resolved by tomorrow and then enjoy my early 10 hours.
    Sent from my iPhone using Tapatalk
    eric7064
    WORKAROUND!!!!
    This happened to me last year also. Go to the xbox app on ur laptop or maybe phone.
    Go to Madden 20. Not standard edition that makes you pay. It just says madden 20. It will say free trial, install on devices. I just did a 300mb update despite already having the game downloaded for pre-order.
    This worked last year. And this year.

    That makes sense, it's the last part of the workaround that has been posted here.
    eric7064
    WORKAROUND!!!!
    This happened to me last year also. Go to the xbox app on ur laptop or maybe phone.
    Go to Madden 20. Not standard edition that makes you pay. It just says madden 20. It will say free trial, install on devices. I just did a 300mb update despite already having the game downloaded for pre-order.
    This worked last year. And this year.

    Where do you find that? I only see the versions with prices attached.
    Sent from my iPhone using Operation Sports
    OhMrHanky
    Yes, obviously I’m mad that ea access drops early? Lol. U read that in my message where exactly?
    I’m not as mad as my comment may have seemed, btw. This is a forum. I’m simply venting.
    What I’m upset with is the technical goofiness going on here. I work in IT, myself, and while these types of issues happen, we always hope they don’t, and we do our best to make sure they don’t happen.
    I purposely pre-ordered and pre-loaded the game to get into the game right when the trial dropped. Now, for some unforeseen technical issues, I can’t play the trial while others can. This is disappointing. Am I cancelling my pre-order? No. Am I forsaking all ea games? No. Am I going to throw myself off a cliff? No. Am I allowed to rant about anything that’s disappointing? Absolutely.
    Just as you’re allowed to call me ‘entitled’ with no justification. Lol. I’m simply going to re-install and hope the issue is resolved by tomorrow and then enjoy my early 10 hours.
    Sent from my iPhone using Tapatalk

    Great response.
    ThrowBack
    I am playing on PC with a 1080ti and the game runs well but the graphics look subpar for some reason. It looks like it is on Medium settings but I have everything maxed out.

    Same here. M19 on my OG X1 looks better than M20 on Ultra on my PC. And on top of that, I am getting 60+ FPS but everything seems to be stuttering, sound included, and I can't see the kick meter or play art.
    I preordered last week, then cancelled the preorder a few days ago but did not delete the game, had a feeling this would happen. I can play the trial, don't know for sure if cancelling my preorder a few days ago caused me to be able to play the trial or what, but I didn't have to redownload. Only had to download a 1.3GB patch and I'm in.
    EA deserve the cancelled pre-order in my opinion!
    Mercury112491
    Where do you find that? I only see the versions with prices attached.
    Sent from my iPhone using Operation Sports

    In the "included in" section underneth the game. Should be a version just called "Madden 20" with no price tag.
    eric7064
    WORKAROUND!!!!
    This happened to me last year also. Go to the xbox app on ur laptop or maybe phone.
    Go to Madden 20. Not standard edition that makes you pay. It just says madden 20. It will say free trial, install on devices. I just did a 300mb update despite already having the game downloaded for pre-order.
    This worked last year. And this year.

    Something similar worked for me with PS4 pre-order. Signed into ea.com on my phone and went to the Madden page, went to 'buy now on Playstation' and the trial option was there. Looks like it makes you pay again, but the amount at checkout is zero.
    Turned on Playstation and it said 'Ready to download Madden 20' without having to do anything.
    OhMrHanky

    I’m not as mad as my comment may have seemed, btw. This is a forum. I’m simply venting.

    If we all vent loud and long enough I bet we can get EA to stop release no the EA Access version early. I mean, what’s the benefit? They release a day early, which gives them time to sort issues. But now we trash them online because we decided to hold them to their early release like it was a promise we paid to have guaranteed.
    JayhawkerStL
    If we all vent loud and long enough I bet we can get EA to stop release no the EA Access version early. I mean, what’s the benefit? They release a day early, which gives them time to sort issues. But now we trash them online because we decided to hold them to their early release like it was a promise we paid to have guaranteed.

    I'm sorry, is it your position that people who pre-ordered the game AREN'T entitled to complain about being the last ones able to play the trial?
    This is pretty bogus. All this has done is make it so i am 100% NOT pre-ordering next year. How does that benefit EA? I scheduled my whole day around being able to play and this sauce is pretty weak.
    Has anyone cancelled their pre-order to see if that works?
    muelly
    How do you get ea access through the ps4? I thought it was an app? The store just shows an option to subscribe.
    I went to the ps store, typed in EA and 3 EA Access choices showed up - hub/app, 1 month, and 12 month (or year, can't remember exactly how it was worded).
    I purchased the year, then downloaded the hub/app, then the trial version of Madden (I think from within the hub).
    Sent from my SM-S727VL using Operation Sports mobile app
    TheOncomingStorm
    I'm sorry, is it your position that people who pre-ordered the game AREN'T entitled to complain about being the last ones able to play the trial?

    In this circumstance, yes. It’s a glitch. They aren’t doing this on purpose. But they also do all of this a day early, so they have time to correct it. Is your position that since pre-orders are glitched that EA should prevent everyone else from playing it?
    I swear, for a game everyone rags on, this forum suddenly turns grown *** men into gamers with the patience of 5-year-olds.
    PhillyPhanatic14
    This is pretty bogus. All this has done is make it so i am 100% NOT pre-ordering next year. How does that benefit EA? I scheduled my whole day around being able to play and this sauce is pretty weak.
    Has anyone cancelled their pre-order to see if that works?

    Yeah, from now on I will do what I've done every year besides this one...I will wait for Access to go live, then begin downloading. After my 10 hours are up, I'll buy the game. I was excited about having it preloaded early, but I won't do that again.
    Someone above posted a possible workaround involving the Xbox App; did anyone get it to work? I won't be home until 7pm, but I went to the app and found the Madden 20 with no price, clicked on it, and then clicked "install on devices". A message popped up that said "we will now attempt to install on your device. If it's turned on, it will install automatically." I called my daughter at home and asked her to check my download queue, and she said whatever I had sent to install was finished, and it showed Madden as the most recently updated game. So, fingers crossed that worked, I'll find out in about 5 hours.
    Sent from my iPhone using Operation Sports
    JayhawkerStL
    In this circumstance, yes. It’s a glitch. They aren’t doing this on purpose. But they also do all of this a day early, so they have time to correct it. Is your position that since pre-orders are glitched that EA should prevent everyone else from playing it?
    I swear, for a game everyone rags on, this forum suddenly turns grown *** men into gamers with the patience of 5-year-olds.

    Honestly not sure what you're even arguing for. People who have paid for the game and paid for Ea Access can't play it while everyone else can. We have a right to be frustrated when we've been waiting for this game for months. Chill out and let us be frustrated. I don't get what you're gaining from yelling at us about how misplaced our frustration is.
    JayhawkerStL
    In this circumstance, yes. It’s a glitch. They aren’t doing this on purpose. But they also do all of this a day early, so they have time to correct it. Is your position that since pre-orders are glitched that EA should prevent everyone else from playing it?
    I swear, for a game everyone rags on, this forum suddenly turns grown *** men into gamers with the patience of 5-year-olds.

    No one said they are doing this on purpose.
    That would be a stupid thing to suggest.
    Almost as stupid as saying paying customers aren't allowed to complain about dysfunctional services.
    Lol. Ok, ok, ok. Everybody calm down. I found the easiest way to fix if u pre-ordered. It’s sounds just as simple as it really is. Simply cancel the pre-order. That’s it.
    U can go into Microsoft.com to cancel the pre-order. That’s really all I did. After that, within 1 min or 2, I did a search for madden 20. As someone else said in this thread, there is simply a ‘madden 20’ version. Not ‘ultimate,’ not ‘standard,’ not ‘anything.’ When u click into this version and select ‘purchase’ or even ‘pre-order’ (I cant remember which of these options was stated), or even ‘play’, it should list this as a ‘has a free trial.’ U click on the ‘install’ option. If u already have it downloaded, it will open up within 1 min or so, and u will see the ‘u have 10 hours’ message.
    I will clarify that I ordered through Microsoft, specifically, so I can’t guarantee other options. But, if u pre-ordered through Microsoft, this will get u ‘in the game.’
    To summarize:
    1. Cancel your pre-order through Microsoft.com. I did this through internet on my phone. I am unsure of doing this directly on console. So, simply login to your Microsoft account through chrome or safari, any internet option u prefer.
    2. To cancel, u can search for ‘cancel pre-order’ or something. Find your order history, and cancel the madden 20 pre-order. This is pretty much instantaneous.
    3. Give it a min or so, I’d say, just to make sure Microsoft is updated.
    4. Go into Microsoft store on Xbox and search ‘madden 20.’ You will see multiple items. Again, simply select the most ‘vanilla’ looking version, ‘Madden 20.’
    5. U should see something on the left side of the purchase screen like, ‘this has a free trial.’ Click on whatever option is available on the right side of the screen. I can no longer see this specific option, so I can’t give u specifics or even a screenshot, here. It’s either ‘install,’ ‘pre-order,’ or something like that. If it’s pre-order, click on it and see the options. It may say ‘install free trial’ or something.
    6. That’s it. Click on the install, and it will change to ‘play’ if u already downloaded it. If not, u will need to download now.
    7. Click on ‘play’ and it will magically open up the madden 20 trial.
    I want to apologize for being the one to encourage pre-ordering for the download. Lol. This did not seem like as big a pain last year. This has caused many a sore spot who wanted to get in and play today. I was totally upset that I couldn’t play earlier, so I’m in the same boat.
    But, seriously, I do believe this is all u have to do. Forget about changing your MAC address and whatnot (although, that may also work). I have absolutely just done this within the past 10-15 mins. I cancelled the pre-order, and then installed the trial, and bang, bang, bang, I am currently playing madden 20.
    Hope this helps all those who pre-ordered and can’t play yet. Cancel that sucker and get ‘in the game.’ Then, just re-order again whenever u want.
    Sent from my iPhone using Tapatalk
    Just an fyi to newbies like me to this trial deal. The trial download is 8.6 GB, and once loaded, I think it went right into a playable pro bowl (or I accidently clicked on something to start the game).
    At any rate, just fyi, in case that starts your 10 hrs. Upon exiting out of the game, I noticed it was "installing" the game - 40 GB. Put it in rest mode and off to work. Going to be a long 12 hr night! Lol
    Sent from my SM-S727VL using Operation Sports mobile app
    OhMrHanky
    Lol. Ok, ok, ok. Everybody calm down. I found the easiest way to fix if u pre-ordered. It’s sounds just as simple as it really is. Simply cancel the pre-order. That’s it.
    To summarize:
    1. Cancel your pre-order through Microsoft.com. I did this through internet on my phone. I am unsure of doing this directly on console. So, simply login to your Microsoft account through chrome or safari, any internet option u prefer.
    2. To cancel, u can search for ‘cancel pre-order’ or something. Find your order history, and cancel the madden 20 pre-order. This is pretty much instantaneous.
    3. Give it a min or so, I’d say, just to make sure Microsoft is updated.
    4. Go into Microsoft store on Xbox and search ‘madden 20.’ You will see multiple items. Again, simply select the most ‘vanilla’ looking version, ‘Madden 20.’
    5. U should see something on the left side of the purchase screen like, ‘this has a free trial.’ Click on whatever option is available on the right side of the screen. I can no longer see this specific option, so I can’t give u specifics or even a screenshot, here. It’s either ‘install,’ ‘pre-order,’ or something like that. If it’s pre-order, click on it and see the options. It may say ‘install free trial’ or something.
    6. That’s it. Click on the install, and it will change to ‘play’ if u already downloaded it. If not, u will need to download now.
    7. Click on ‘play’ and it will magically open up the madden 20 trial.

    My man...... You are a life saver. This is the key. Just tried it and i'm in. Can a mod pin this somehow?
    Just a note- I also had to access through Ea Access app for the first time. Kept telling me i didn't have an ea access subscription until i did that.
    JayhawkerStL
    If we all vent loud and long enough I bet we can get EA to stop release no the EA Access version early. I mean, what’s the benefit? They release a day early, which gives them time to sort issues. But now we trash them online because we decided to hold them to their early release like it was a promise we paid to have guaranteed.

    Yeah, idk. This makes absolutely no sense. Lol.
    I’m not complaining to ea, I’m complaining on a football video game forum. Lol. And, I’m not even bashing them. I’m simply venting that I’m disappointed it happened this way. They’re not going to stop releasing game trials because of some complaints. It’s one of their major features of ea access.
    And, to your point about them releasing early to test if things worked or not, wouldn’t they want my input that it did NOT work out correctly? Lol.
    At this point, I’m just going to agree to disagree
    Sent from my iPhone using Tapatalk
    OhMrHanky
    Lol. Ok, ok, ok. Everybody calm down. I found the easiest way to fix if u pre-ordered. It’s sounds just as simple as it really is. Simply cancel the pre-order. That’s it.
    U can go into Microsoft.com to cancel the pre-order. That’s really all I did. After that, within 1 min or 2, I did a search for madden 20. As someone else said in this thread, there is simply a ‘madden 20’ version. Not ‘ultimate,’ not ‘standard,’ not ‘anything.’ When u click into this version and select ‘purchase’ or even ‘pre-order’ (I cant remember which of these options was stated), or even ‘play’, it should list this as a ‘has a free trial.’ U click on the ‘install’ option. If u already have it downloaded, it will open up within 1 min or so, and u will see the ‘u have 10 hours’ message.
    I will clarify that I ordered through Microsoft, specifically, so I can’t guarantee other options. But, if u pre-ordered through Microsoft, this will get u ‘in the game.’
    To summarize:
    1. Cancel your pre-order through Microsoft.com. I did this through internet on my phone. I am unsure of doing this directly on console. So, simply login to your Microsoft account through chrome or safari, any internet option u prefer.
    2. To cancel, u can search for ‘cancel pre-order’ or something. Find your order history, and cancel the madden 20 pre-order. This is pretty much instantaneous.
    3. Give it a min or so, I’d say, just to make sure Microsoft is updated.
    4. Go into Microsoft store on Xbox and search ‘madden 20.’ You will see multiple items. Again, simply select the most ‘vanilla’ looking version, ‘Madden 20.’
    5. U should see something on the left side of the purchase screen like, ‘this has a free trial.’ Click on whatever option is available on the right side of the screen. I can no longer see this specific option, so I can’t give u specifics or even a screenshot, here. It’s either ‘install,’ ‘pre-order,’ or something like that. If it’s pre-order, click on it and see the options. It may say ‘install free trial’ or something.
    6. That’s it. Click on the install, and it will change to ‘play’ if u already downloaded it. If not, u will need to download now.
    7. Click on ‘play’ and it will magically open up the madden 20 trial.
    I want to apologize for being the one to encourage pre-ordering for the download. Lol. This did not seem like as big a pain last year. This has caused many a sore spot who wanted to get in and play today. I was totally upset that I couldn’t play earlier, so I’m in the same boat.
    But, seriously, I do believe this is all u have to do. Forget about changing your MAC address and whatnot (although, that may also work). I have absolutely just done this within the past 10-15 mins. I cancelled the pre-order, and then installed the trial, and bang, bang, bang, I am currently playing madden 20.
    Hope this helps all those who pre-ordered and can’t play yet. Cancel that sucker and get ‘in the game.’ Then, just re-order again whenever u want.
    Sent from my iPhone using Tapatalk

    Lol. Uh oh. Spoke too soon. I’m able to open the game and it recognizes me as having the trial. It does the opening graphics and whatnot. Then, when I press ‘a,’ to start things up, it tells me I need an ea access subscription!!! Lol. I’m going to restart my Xbox and see if that clears out the cache or something. Wow. Lol.
    Sent from my iPhone using Tapatalk
    OhMrHanky
    Lol. Uh oh. Spoke too soon. I’m able to open the game and it recognizes me as having the trial. It does the opening graphics and whatnot. Then, when I press ‘a,’ to start things up, it tells me I need an ea access subscription!!! Lol. I’m going to restart my Xbox and see if that clears out the cache or something. Wow. Lol.
    Sent from my iPhone using Tapatalk

    Na man. Just go into the ea access app and launch from there. Worked for me
    OhMrHanky
    Lol. Uh oh. Spoke too soon. I’m able to open the game and it recognizes me as having the trial. It does the opening graphics and whatnot. Then, when I press ‘a,’ to start things up, it tells me I need an ea access subscription!!! Lol. I’m going to restart my Xbox and see if that clears out the cache or something. Wow. Lol.
    Sent from my iPhone using Tapatalk

    Ok. I’m now actually playing the game. So, after doing everything I posted earlier, I had to do the following for ea/madden to recognize me or something.
    1. Open ea access and access the trial through here.
    2. When I did this, when the game was opening, I saw a ‘synching madden 20 data’ or something.
    After that I was able to actually play the game.
    So, to summarize all steps I performed to get into trial after pre-ordering:
    1. Cancel pre-order
    2. Search Microsoft store for ‘madden 20.’
    3. Select simple ‘madden 20’ version. Not the ‘deluxe’ or ‘standard,’ etc.
    4. Install the trial or possibly ‘play now’ if that option is available to you.
    5. This opened the game up, but there was some issue with ea access recognizing my subscription, so . . .
    6. Open ea access app on Xbox, select madden trial. This opened game and appeared to sync data. I was then able to select options and it jumped into the pro bowl.
    Hope this helps those football fans in need.
    Sent from my iPhone using Tapatalk
    OhMrHanky
    Lol. Uh oh. Spoke too soon. I’m able to open the game and it recognizes me as having the trial. It does the opening graphics and whatnot. Then, when I press ‘a,’ to start things up, it tells me I need an ea access subscription!!! Lol. I’m going to restart my Xbox and see if that clears out the cache or something. Wow. Lol.
    Sent from my iPhone using Tapatalk
    I followed your instructions and I'm playing the Pro Bowl right now. It seems to be working. Thank you!!
    Sent from my SM-G950U using Tapatalk
    Therebelyell626
    So if I sign up my main account and my alternate account so I get 20 hours instead of 10, will I have to download it on both accounts or just one of them?

    Only on one..
    Sent from my iPhone using Operation Sports
    Therebelyell626
    So if I sign up my main account and my alternate account so I get 20 hours instead of 10, will I have to download it on both accounts or just one of them?
    I cant confirm but I heard they fixed it. That's just hear say though dont take my word.
    Sent from my SM-J737V using Operation Sports mobile app
    ShadyFan25
    This is my first time doing the EA Access trial, i'm on PS4.
    Will my saves and settings from the the trial transfer to Madden 20 Superstar Edition?

    yes it will
    I tried to cancel my preorder from microsoft.com but cant because i get the “completed” message. Any advice? I am currently re-installing the SS Edition that I pre-ordered.
    So how exactly do I go about remote downloading it from my computer? Why must EA/MS insist on making this so damn complicated and difficult every year?
    I just get an error message when i hit install "Something happened. Try again later."
    Probably too many people downloading at once.
    Sent from my SM-G960U using Tapatalk
    I haven't been able to get it to work.
    Had Microsoft refund the pre-order a few hours ago, just got home from work.
    Tried accessing it through the store. Get a "Something happened on our end" error.
    Tried accessing it through EA Access. "Install" becomes "Preparing" becomes "Download Error".
    Tried rebooting the system, didn't fix anything.
    Uninstalled and tried to reinstall the game through the store, through EA Access, tried remote installing it online, always getting "Try that again. Something happened on our end"
    Screw you, EA.
    darren1024
    I tried to cancel my preorder from microsoft.com but cant because i get the “completed” message. Any advice? I am currently re-installing the SS Edition that I pre-ordered.

    Microsoft.com? Or, Microsoft store on Xbox? The micro store on Xbox didn’t seem to be able to cancel anything. But, for me, the website Microsoft.com, I was able to cancel there. I believe all I had to do was go into ‘order history,’ and click on the madden 20 pre-order, and it gave me the option to ‘cancel pre-order.’
    Sent from my iPhone using Tapatalk
    I'm getting an error message after the game loads but before the title screen pops up. It says:
    "Thank you for trying out Madden NFL 20. Your signed in account requires an active EA Access subscription. Please purchase EA Access and try again."
    I have an active EA Access subscription and haven't played the trial at all. Any ideas on what I can do to get past this error?
    TheOncomingStorm
    I haven't been able to get it to work.
    Had Microsoft refund the pre-order a few hours ago, just got home from work.
    Tried accessing it through the store. Get a "Something happened on our end" error.
    Tried accessing it through EA Access. "Install" becomes "Preparing" becomes "Download Error".
    Tried rebooting the system, didn't fix anything.
    Uninstalled and tried to reinstall the game through the store, through EA Access, tried remote installing it online, always getting "Try that again. Something happened on our end"
    Screw you, EA.

    Did u access the absolutely plain vanilla ‘Madden 20’? As opposed to the ‘standard’ or ‘ultimate’ editions? I believe that’s a part of it. I think that ‘no label’ Madden 20 is the trial as Microsoft understands it.
    However, I will also add that I believe ea servers are struggling right now. After I played the pro bowl 1 game in the trial, I got a message, ‘must be connected to ea servers to play trial.’ I had to exit the game. I’m taking a break now, so haven’t checked back in. But, if the servers are down, nothing will work. So, it’s possible ea servers are struggling with the downloads and/or they’re testing something. So, it’s possible ea servers are down and could be up again in a min or 10 or 30, whatever. But, it may just be a timing issue. Unfortunately, the only solution to that is to keep trying every few mins.
    Sent from my iPhone using Tapatalk
    OhMrHanky
    Did u access the absolutely plain vanilla ‘Madden 20’? As opposed to the ‘standard’ or ‘ultimate’ editions? I believe that’s a part of it. I think that ‘no label’ Madden 20 is the trial as Microsoft understands it.
    However, I will also add that I believe ea servers are struggling right now. After I played the pro bowl 1 game in the trial, I got a message, ‘must be connected to ea servers to play trial.’ I had to exit the game. I’m taking a break now, so haven’t checked back in. But, if the servers are down, nothing will work. So, it’s possible ea servers are struggling with the downloads and/or they’re testing something. So, it’s possible ea servers are down and could be up again in a min or 10 or 30, whatever. But, it may just be a timing issue. Unfortunately, the only solution to that is to keep trying every few mins.
    Sent from my iPhone using Tapatalk

    I was attempting to get the trial from the vanilla tile. Kept clicking "Free Trial".
    I was finally able to get through off the Microsoft website to remote install the game, and that's happening now, so hopefully in an hour or so I'll maybe be able to potentially theoretically possibly get in the game.
    After being able to get in the first time from going through the ea access app im now getting kicked every time i go into the game and it says i dont have an ea access subscription
    Edit- just needed to try it a few times. working now
    Therebelyell626
    So everyone who is experiencing this problem is only experiencing it on Xbox?

    Crap like this (and their piss poor Blu Ray player) is the reason I will likely not be purchasing another Microsoft console in the future.
    Diggler360
    Such a classic EA release. Awful company.

    dubplate
    Crap like this (and their piss poor Blu Ray player) is the reason I will likely not be purchasing another Microsoft console in the future.

    So is it EA or Microsoft that we are mad at?
    toadn5
    I'm getting an error message after the game loads but before the title screen pops up. It says:
    "Thank you for trying out Madden NFL 20. Your signed in account requires an active EA Access subscription. Please purchase EA Access and try again."
    I have an active EA Access subscription and haven't played the trial at all. Any ideas on what I can do to get past this error?

    power cycle the system ... worked for me.
    Sent from my iPhone using Operation Sports
    Smooth releases come a dime a dozen.
    I definitely understand the frustration , but patience it’ll come along.
    It’s a toss up at who even to be mad at, EA the publisher or Microsoft who provided the purchase/trial license.
    It’s the day before actual EA access release ... not saying you can’t be mad or disappointed , but it would be less argued if this was tomorrow
    Sent from my iPhone using Operation Sports
    Smooth releases come a dime a dozen.
    I definitely understand the frustration , but patience it’ll come along.
    It’s a toss up at who even to be mad at, EA the publisher or Microsoft who provided the purchase/trial license.
    It’s the day before actual EA access release ... not saying you can’t be mad or disappointed , but it would be less argued if this was tomorrow
    Sent from my iPhone using Operation Sports
    What if I cancelled my preorder then successfully get into my trial.....Can I order the game again or be safe and just wait for the trial to be over?
    Rubio809
    What if I cancelled my preorder then successfully get into my trial.....Can I order the game again or be safe and just wait for the trial to be over?

    I'm not going to risk trying... Let me know if you do how it works out.
    Therebelyell626
    Well on the bright side I'm reminded once again why I don't buy digital. 3 hours to download is ridiculous

    I'd kill a man to get a 3 hour download time! A hard working family man! LOL Where I live, the max I can get is only 10mbps down, so a game the size of Madden takes about 10 hours.
    Sent from my iPhone using Operation Sports
    I tried the Christmas Poo's workaround, but there's no option to cancel my preorder on Microsoft. com. Tried on my phone and on the desktop, but it's not there (shows my preorder and gives me an option to change payment type, but no cancel).
    Maybe it's because they already took my money, I dunno. I guess I'll be crossing fingers that it works tomorrow.
    Sent from my iPhone using Operation Sports
    therealsmallville
    I tried the Christmas Poo's workaround, but there's no option to cancel my preorder on Microsoft. com. Tried on my phone and on the desktop, but it's not there (shows my preorder and gives me an option to change payment type, but no cancel).
    Maybe it's because they already took my money, I dunno. I guess I'll be crossing fingers that it works tomorrow.
    Sent from my iPhone using Operation Sports

    On the website look on the left side on the middle of the page. They took my money this morning and i still got a refund

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