There is a very nasty bug within NBA 2K18 it appears, where you can lose your MyPlayer and all the VC you spent on it due to a bug within the game.
The thread on the OS forums is already spanning multiple pages as players reported issues over the weekend. Here’s a sampling of user complaints:
It happened to me after I played one Park game and went into the subway since I didn’t know what it did. The game crashed then my badge progress reset and I had to watch like 15 minutes of cutscenes again. Luckily I didn’t use any VC yet.
Happened to me also…now I’m scared to even try and play the neighborhood. I didn’t even get to play a Game as 85 before I lost my save lol. Just sent a ticket and tweeted 2k support. It’s been 8 hours now though. Just having fun just playing quick games and checking out mygm for now…still mad though.
I bought 400,000 worth of vc and the game reset my player and took my vc. I created a ticket last night and got a automated reply this morning telling me to delete and reinstall the game. I did that and it deleted my player completely. Now I have to start over the prelude with a brand new player.
The good news is 2K has been actively working with victims of the bug on our forums. LD2K chimed in with these instructions:
Thanks guys, development is going to look into these tags further I just sent over. Might follow up with some questions. For anyone who runs into this, please fill out a support ticket. Our dev. team is investigating this and we’ll get this addressed. Thank you guys for helping out.
The official process is definitely to go through 2K Support. Some peeps are reporting getting some restoration to the problem.
In the meantime, definitely be careful with your MyPlayer’s until official word of a fix is brought in — especially if you have plans to unload some money on VC.
Also if you do experience the problem, be sure to describe it in the comments so we can track what could be causing it as a community. Definitely a bug that needs to be eradicated quickly!
Related
Sent from my iPad using Operation Sports
This thread isn't to report a bug, but instead is an attempt to increase visibility of a very serious situation. Many people have lost hours of their time and a lot of real money in VC from this issue.
It should be an absolute top priority to resolve this problem.
The best way to get noticed by 2k support is tweeting them your ticket number and telling them politely your issue. You'll see things move along a lot quicker.
I would also kindly ask you fill out a support ticket with @2KSupport as well.
I would also kindly ask you fill out a support ticket with @2KSupport as well.
I'm on the Xbox one and I won a game in the park a 80 overall legend edition with 6 badges and my player is gone.... it says I have a 60 PF now... Game tag is MikeB04
Thanks for reaching out LD.
Sent from my SM-G955U using Tapatalk
I would also kindly ask you fill out a support ticket with @2KSupport as well.
When I lost my save I was in the neighborhood when the "update required go to main menu" popped up. Exited out to menu, went to load up career and it wasn't there. My prelude character is still there but I it was a new career that got lost along with around 180k vc.
I filed a ticket about 8 hours ago soon after it happened. #2507643
Thanks LD
I would also kindly ask you fill out a support ticket with @2KSupport as well.
I'm on Xbox and and this happened after like 3 hours of gameplay. Lost 200,000 VC.
GT: XxPiCkLexX
Filled out a ticket with support a few hours ago and haven't heard anything from them. I would just like the VC at the very least since I wasn't very far into the game.
I would also kindly ask you fill out a support ticket with @2KSupport as well.
Thanks man. Xbox one, Gamertag ImAlWaysLeftToe.
My ticket is 2506167.
For anyone who runs into this, please fill out a support ticket. Our dev. team is investigating this and we'll get this addressed.
Thank you guys for helping out.
This seems to be the case we're seeing as well.
I would also kindly ask you fill out a support ticket with @2KSupport as well.
I've created a ticket. My gamertag is Stephan Ur Kel on Xbox one. It's reset my mycareer and i've lost games, VC, and attributes.
I would also kindly ask you fill out a support ticket with @2KSupport as well.
I bought 400,000 worth of vc and the game reset my player and took my vc. I created a ticket last night and got a automated reply this morning telling me to delete and reinstall the game. I did that and it deleted my player completely. Now I have to start over the prelude with a brand new player.
Platform: Xbox One
Gamertag: Jookie IAI
I would also kindly ask you fill out a support ticket with @2KSupport as well.
Platform:*XBOX1S
Whats the bug?*My career player is reset to the prelude player.
What mode did you experience the glitch/bug in?* My career
How did it happen or what did you do to trigger it? Can you recreate it?* I was in the playground about to start another game. Got booted to the dashboard and when I loaded back up I saw my player was reset back to the guy fresh from the prelude.
How often has the bug been reproduced?* Once for me. But there are others that are experiencing the same issue.
Do you have video or a picture? I can provide if needed.
Gamertag: FR3SH1
Sent from my iPad using Operation Sports
I would also kindly ask you fill out a support ticket with @2KSupport as well.
On xboxone users name: Killa Kone
Tix number 2513556
Had a 73 over all spent $20 on vc
Ticket #2508823
Xbox One Gamertag: ThaMizphit74
One friend was just walking around the neighborhood when it happened. Another was walking around the ante up courts. And another was trying to enter the team training facility when it happened. For me, it happened as soon as I accepted an invite to leave my neighborhood and join a friend's neighborhood.
4 out of the 6 people I was in a party with last night on Xbox have been hit with the crash and delete bug.
:signball:
One friend was just walking around the neighborhood when it happened. Another was walking around the ante up courts. And another was trying to enter the team training facility when it happened. For me, it happened as soon as I accepted an invite to leave my neighborhood and join a friend's neighborhood.
4 out of the 6 people I was in a party with last night on Xbox have been hit with the crash and delete bug.
:signball:
Facts. I was about to start a game in the playground
Sent from my iPad using Operation Sports
Sent from my ONEPLUS A3003 using Tapatalk
2k support ticket id #2510053
Crashed to the Xbox dashboard. Spent money on 200,000+ VC to upgrade my player. Save file gone.
:frown:
Is this possible on Xbox One?
I plugged in a USB flash drive but didn't see an option to copy my 2K18 save file.
This thread isn't to report a bug, but instead is an attempt to increase visibility of a very serious situation. Many people have lost hours of their time and a lot of real money in VC from this issue.
It should be an absolute top priority to resolve this problem.
Did you play the Prelude more than once?
This happened to me and I think it is related to playing the Prelude more than once. When you do that you create a local save. When the game crashes, you lose access to the save online, but it sees the one local. If you do something to save later when the connection is back it looks like it is overwriting the online save.
I could be wrong, but this is my guess as to what is happening.
This happened to me and I think it is related to playing the Prelude more than once. When you do that you create a local save. When the game crashes, you lose access to the save online, but it sees the one local. If you do something to save later when the connection is back it looks like it is overwriting the online save.
I could be wrong, but this is my guess as to what is happening.
Nah man, I didn't even play the prelude at all. Didn't start my career until the game dropped at midnight. Played a few hours and it crashed and I lost everything
I plugged in a USB flash drive but didn't see an option to copy my 2K18 save file.
I have no idea. I have PS4.
Sent from my SM-G386T1 using Operation Sports mobile app
I plugged in a USB flash drive but didn't see an option to copy my 2K18 save file.
Saves are automatically backed up to the cloud on XB1. It always uses the most recent available save. Prevents people from hacking saves like they used to do on the 360.
Sent from my iPhone using Operation Sports
It happened while walking down the street towards the practice building, after buying a shirt and shorts in the NBA store.
Was whatever happened here successful?
yyy2k on Reddit suggested all users avoid MyCareer, based on what he said was dev feedback, which seems like a pretty extreme suggestion.
Sent from my iPhone using Operation Sports
It doesn't change your deal... he just wanted to know what you preferred. I also chose nike and this adidas thing is part of the story.
Sent from my SAMSUNG-SM-G870A using Tapatalk
Oh, thanks, I thought that was weird.
Sent from my iPhone using Operation Sports
Digital here. Haven't checked past 6 hrs been at work. Get home gonna be pissed if I can't play. Tipical 2k. Smh.
Also I did play the prelube a few times so that's probably why it's messed up.
yyy2k on Reddit suggested all users avoid MyCareer, based on what he said was dev feedback, which seems like a pretty extreme suggestion.
Basically was told to go to the save screen in the main menu and click the right stick on the save file to send data to 2k support. Told them that my save completely vanished when game crashed this morning. LD said he was relaying that to the Dev team and for me to hang tight and they would get it fixed. Playing to the waiting game now till I hear more.
I've just been going from game to game to game in MyCareer avoiding the neighborhood and I haven't had any crashes so far today.
The actual NBA games part of MyCareer appears to be stable. It's just the MMO overworld that's super buggy right now.
Sent from my iPad using Operation Sports
Got kicked out back to home screen after playing park and received a message saying I didn't pick a home team. So tried logging back in and my player was reset back to an 60 from a 80. Went from 6'8 to 6'3 SF. Spent real money on this and spent money on VC and angry this even happens.
Sent from my iPad using Operation Sports
My file got wiped three hours after launch last night and I've still gotten no response. I think at this point we aren't getting one until they figure out the fix to this and it's a messy situation in general.
I made a second career (62 overall off of just earned VC) and it really does seem to be anything other than Career games. I've had a couple of times where the game freezes but music still plays when going near the Playground but quickly exited and my save seems fine.
I made a second career (62 overall off of just earned VC) and it really does seem to be anything other than Career games. I've had a couple of times where the game freezes but music still plays when going near the Playground but quickly exited and my save seems fine.
The only thing that's keeping me optimistic is seeing this on the mynba2k18 app
Sent from my iPad using Operation Sports
I've just been going from game to game to game in MyCareer avoiding the neighborhood and I haven't had any crashes so far today.
The actual NBA games part of MyCareer appears to be stable. It's just the MMO overworld that's super buggy right now.
It automatically spawns you in the neighborhood correct? Do you just go straight to the nav menu without moving anywhere in neighborhood?
Is it the neighborhood in general or specifically pick-up games in the neighborhood? Because i'd like to check it out, not games per say but the barber shop and nba store and foot locker etc.
Twice now the entire xbox has shut off and restarted while playing the game
That's what I've been doing today and I haven't gotten any crashes after playing about 20 NBA games in MyCareer.
Just go straight into your nav menu as soon as you spawn in the neighborhood and then go straight into an NBA game and you should be alright.
Your agent's house also seems safe to go into, as I've gone in there three or four times today for meetups without seeing any crashes.
I spent 50 euro for this player and 20 hours in 2 days!
Ps4 slim, digital copy, file created in prelude game
Checked this morning, VC still there but still missing legend edition clothing items, I'm playing on PS4 if that helps
Why not both?
Sent from my iPad using Operation Sports
I would also kindly ask you fill out a support ticket with @2KSupport as well.
Xbox one Gamertag - B1word #2521518
I would also kindly ask you fill out a support ticket with @2KSupport as well.
Mine just reset this morning. Multiple occurrences of Dashboarding. No hard crashes yet. This happened to my friend yesterday, not after Dashboard though. He logged in and it sent him into cutscene death. MY GOD THE CUTSCENES.
We are both XboxOne Users. Luckily neither of us have purchased anything extra besides VC. Looks like our OVR and attributes are still the same. VC doesn't appear to be affected either. We aren't going to play MyCareer until it's corrected however. Too big of a risk.
Created a service ticket through 2K #2534866
Gamer tag: Bell SKA
That's great, but it totally screws over your opportunities to go into your team gym and work specifically on badges. You only get 3 drill between each game. So you aren't able to roam the Neighborhood and get into the team gym or the workout gym to upgrade your boost.
I really like how you can work on specific badges in the team gym, but if you have to skip that it's a loss. Plus you don't earn nearly as much in the career games as you do in ProAm.
Just a bummer. I expected some headaches however.
I really like how you can work on specific badges in the team gym, but if you have to skip that it's a loss. Plus you don't earn nearly as much in the career games as you do in ProAm.
Just a bummer. I expected some headaches however.
Well, it's not crashing on me this way and I have no problem waiting for them to implement the fixes before roaming the hood.
https://support.2k.com/hc/en-us/articles/115012518547
It is a digital copy.
https://support.2k.com/hc/en-us/articles/115012518547
Sent from my SM-G935T using Tapatalk
This thread isn't to report a bug, but instead is an attempt to increase visibility of a very serious situation. Many people have lost hours of their time and a lot of real money in VC from this issue.
It should be an absolute top priority to resolve this problem.
Sent from my SM-G955U using Tapatalk
Spent real money on VC to get my guy to a 85 and more money on shoes, clothes, etc. Lost it all.
At the very least I want all my VC put back into my account so I can start over. I've created the placeholder file according to their instructions and mentioned that on my ticket and still nothing.
Was hoping to grind my MyPlayer with my friends this weekend but not happening.
Ticket#2518097
Spent real money on VC to get my guy to a 85 and more money on shoes, clothes, etc. Lost it all.
At the very least I want all my VC put back into my account so I can start over. I've created the placeholder file according to their instructions and mentioned that on my ticket and still nothing.
Was hoping to grind my MyPlayer with my friends this weekend but not happening.
Ticket#2518097
As mentioned earlier, I sent my ticket in three hours after launch and barely got a reply last night and it was an automated one. Basically telling me to do the steps for the same thing that they put up today about making a new save and noting the information down about your character. Did the steps not long after and still waiting or a response back or something to happen.
I don't even understand what's going to happen given they're asking us to create someone with min height and wingspan, are they going to automatically change that back? It said the story progress won't carry over either and didn't specify whether to make create the file and don't play the Prelude part of it or do so. It feels so messy, I really would rather just have the VC back and get my preorder clothes back and that's it. Unless they have a log for each specific upgrade I did, which would be cool, not sure how they're going to distribute attributes for my character either. My second career is already at 64 (all earned because I'm not even going to risk anything more until this error is fixed), I'm almost thinking he'll be a 73 like my original before I even get it back.
Sent from my Nexus 6P using Operation Sports mobile app
In the meantime, you can help the next step of the process go much faster if you could create a new MyCAREER file for every file that was affected. The reason we request these files is because they will be used as a "placeholder" MyCAREER file. After it's created, we'll be able to clone your old file right over it.
Please be aware that when we recover your file it will not carry over your actual MyCareer story progress and you will need to start fresh. You may also notice that your original save file's Animations do not carry over in the cloning process. This isn't something we can change but we will definitely provide a VC compensation for the amount spent on Player Animations.
Please create the new file(s) with the exact following specifications:
Position: Same as your missing file(s)
Height: Smallest height possible
Wingspan: Smallest wingspan possible
Has NO attributes upgraded at all
Please let me know once you have created a new file with these specifications; We'll be replying as soon as we can!
Thanks,
What was your ticket number?
Sent from my iPad using Operation Sports
Did it work?
Sent from my iPad using Operation Sports
https://support.2k.com/hc/en-us/articles/115012518547
Tried this and still no change. I even logged in/ out/ in to 2k.com. Hovered over the "Play Now" tab until the demo started. Nothing. It didn't even pop up with the annoying upgrade notification. Pretty big bummer.
My bigger concern is it doesn't look like a fix has come out because I haven't seen any patches. So if you had this happen to you, say screw it and jump back into the Neighborhood and start repping up and god forbid, spend VC what's to say this won't happen again?
And for those who are disappointed 2K hasn't responded to your request don't be so surprised. This is a massive issue affecting almost every user (at least on X1) who's been playing in the Neighborhood for the last 2 days. They are in Triage right now.
Sent from my SM-G950U using Operation Sports mobile app
Of course the one problem is now im scared because I dont wanna lose the save again.
Sent from my iPad using Operation Sports
Yes. Mostly. The upgrades weren't the same I had, but the overall matched, and no badge progress was saved. I also spent more than 35k VC, on non-attributes, but only received 35k.
This kind of karma might be the universe telling 2K that exploiting their user base isn't good business. I understand pay to play, but not to the point where EVERYTHING in the game is designed around extracting every last nickle, every last drop. Getting ridiculous, and you don't retain long term customer loyalty by exploiting them.
This kinda thing would happen with 2k....... They make a great game, but damn, people get scammed out of money and VC in basically EVERY SINGLE WAY.
What's to stop this from happening again? If they haven't corrected the issue then we'll all continue to chase our tails every time this occurs. I'm not playing Neighborhood or MyCareer until it's corrected. Not worth wasting time.
Wow really? I think they said to add a note to the ticket about that if you needed more but not sure if that will even happen after all the requests going in so may be lost VC at this point.
Were the upgrades at least sensible to your archetype? I can live with that but they may as well have just given us the VC back for that and let us rebuild from scratch. Also did the height/wingspan get set correctly after having it set to the smallest?
I'm in Germany, but my location and language are set for US. I'm still on German servers...I believe, and it's happened to me.
Does anyone know if this is possible and how to? With all of the issues of saves becoming corrupted and going missing......could we simply also save/copy our file to something like an external hard
Does anyone know if this is possible and how to? With all of the issues of saves becoming corrupted and going missing......could we simply also save/copy our file to something like an external hard
2k needs to go back to offline saves. this online cloud saves is ruining peoples lives. People are spending countless hours grinding their myplayers and spending hard earned cash for them to be directed to automated systems that give no answers which leave the customers completely frustrated. The solution 2k gives is a clone of your player which doesnt even give you back your VC you purchased nor the badges you've grinded for. Xb1 users have been suffering since launch day...2K needs to allow us to save our files offline like we used to be able to do.
This kind of karma might be the universe telling 2K that exploiting their user base isn't good business. I understand pay to play, but not to the point where EVERYTHING in the game is designed around extracting every last nickle, every last drop. Getting ridiculous, and you don't retain long term customer loyalty by exploiting them.
THIS THIS THIS THIS THIS
Sent from my Nexus 6P using Operation Sports mobile app
why did you start playing again when they didn't patch it
Sent from my iPhone using Tapatalk
My guy was only a 65 at the moment but I feel kinda robbed and now I'm gun shy to even play the mode. Sent a ticket in close to 24 hours ago but no shot at even a response yet. What a terrible crash and whoever said this was karmic for 2K for nickle and diming their customer base hit the nail on the head.
Sent from my iPhone using Tapatalk
(Had the same issue last year, luckily i had a previous backup so 2k restored my player completly)
Main reason I'm getting annoyed is because I spent $50+ on VC and have lost it. This is completely unacceptable.
At this rate I just want my VC refuned ASAP so I can just restart my MyPlayer. Also, I want assurances this won't happen again or what the root-cause for this problem is.
Sent from my iPhone using Tapatalk
Sent from my SM-G935T using Tapatalk
Sent from my SM-G935T using Tapatalk
If my player disappeared I'd make another one. Bugs are in the game, the fact that people knowingly drop $100 extra to gain an advantage and it blows up in their face is gratifying. I love this thread, keep em coming.
Sent from my iPhone using Tapatalk
Sent from my SM-G935T using Tapatalk
So it has a chance of happening even if you didn't spend money on VC? Pretty disheartening to hear...I really wanted to play some MyCareer today, but now I'm scared af lol
Sent from my iPhone using Tapatalk
People like you make me sick. It has nothing to do with anyone buying vc. It has everything to do with their incompetence, it's not a small one time bug either. Players have been being deleted for the last 3 years. Time investment in this grind is huge. And your 2nd player can get deleted as well. The game is advertised as being complete, which is what we paid for, and they allowed it to be released early. You make no sense and you're ignorant to the fact that we as consumers are getting ripped off and it's people like you who are sadly the majority and reasons it's not ever going to change.
Sent from my Nexus 6P using Operation Sports mobile app
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
This is affecting others that spend $0 on their characters too...
These kind of bugs are simply unacceptable.
Sent from my iPhone using Tapatalk
Bro, no offense but this is just trolling. What about people who actually grinded their characters with no money spent and obtained badges and earned their stuff before this crash happened? Meanwhile, while there are a ton of 80 rated players still on the Playgrounds/Pro-Am grinding and getting a heads up on them so when they even do get these characters back, they're at even more of a disadvantage.
But that's okay according to you, let even worse disadvantages happen to teach people a lesson. It's not as simple as starting over because they aren't giving you, your progress back. If I lost my 65 PG that I grinded with badges and around 30 Career games played, you better believe I'd be more mad than I was about losing preorder VC.
Edit: One of the reasons that posts like that annoy me is because you don't realize you're arguing against your own cause. People who spent their money are going to get their VC or player back and won't have a hard time grinding out for badges being an 80 overall even though it stinks that they have to do this period. People who actually grinded for days, got their badges and earned VC through the game lose all the career they played, the badges they got and have to do it all again at a low overall going through every single cut scene again. I don't even like segregating the community like people do but this is terrible for everyone, at all angles and doesn't further the anti buy VC agenda, it's only going to encourage it more once it's fixed because going through the grind more than once with the same player is crazy.
Sent from my SGH-I337M using Tapatalk
I went into the 'manage files' screen and had a 7'0 center and 6'3 SG files in there that were 60 OVR and I hadn't actually created, either.. but (of course) my 6'5 SG is gone (as we all know).. .. not sure I'll start a new My Career until they at least announce something's fixed.. the Legend Edition VC being wiped out has to be refunded..
Does anyone know if this is possible and how to? With all of the issues of saves becoming corrupted and going missing......could we simply also save/copy our file to something like an external hard
Try using the File Explorer on Xbox1 while you have a flash drive plugged on.
I'm not sure how to back up files offline on the XB1.
I'll try this myself when I get the chance.
I'm not sure how to back up files offline on the XB1.
I'll try this myself when I get the chance.
i dont belive so
Please create the new file(s) with the exact following specifications:
• Position: Same as your missing file
• Height: 5'7
• Wingspan: 63.7
• Shoulder Width: 17.7
• Archetype: Pure 3Pt Shooting
• Has NO attributes upgraded at all
Please create the new file(s) with the exact following specifications:
• Position: Same as your missing file
• Height: 5'7
• Wingspan: 63.7
• Shoulder Width: 17.7
• Archetype: Pure 3Pt Shooting
• Has NO attributes upgraded at all
I didn't file a ticket, at least not yet.. 5 hours ago they tweeted they had a ton of tickets to go through.. what a pain
Sent from my iPhone using Tapatalk
LOL sorry if not everyone has 10,000 hrs to upgrade their guy. If you want to play competitive, you have to buy VC. It is what it is. Now, would I support a mass boycott to send a message? Sure why not. But so far, the 2K community is still ok buying VC. And we have to also remember -- buying VC means games like 2K can innovate and bring game-changing features like Run the Neighborhood. You see any other sports video game doing this kinda stuff? Didn't think so. I'll buy VC if it goes towards building cool stuff. But I can also recognize when a company is trying to milk it for all that it can get.
Hate the player not the game.
Sent from my iPhone using Tapatalk
Congrats on having 'integrity' to grind a video game for 1000 hrs :lol: Ain't that serious. You don't get an award or medal for doing it the 'hard way' lmao. I'll tell you this. I'm not gonna go around with a 60 OVR while everyone else is in the 80s and when all of your teammates are trying to run pro am. And Im this broke but 'honorable' dude who will 'grind the right way'. This ain't Zelda bro lmao, I just wanna ball. And if someone can't afford $50, then they shouldn't be spending their time on a videogame, they should be grinding irl.
Sent from my SGH-I337M using Tapatalk
2k support said you don't have to worry about this. The badge is gonna upgrade. It just has inaccurate numbers
Please create the new file(s) with the exact following specifications:
• Position: Same as your missing file
• Height: 5'7
• Wingspan: 63.7
• Shoulder Width: 17.7
• Archetype: Pure 3Pt Shooting
• Has NO attributes upgraded at all
i finally got around to try this and i cant based on my position i cant get that low regarding height, wingspan and Shoulder Width. So un less ur a point guard it wont let you. So if you get this from then tell them it wont let you.
As for the poster above, the instructions to begin with, at least that I received were to make the smallest height and wingspan possible and your archetype. Not sure why they changed it or what the deal is there. Either way, I'll try and update this if I get a response/get my save back but they're trying, it's just going to take a while for them to get to it if you had it too recently. I was three hours after digital launch so I can only imagine someone who had this happen today or late last night.
Gamertag: KAPPMILLI
PLATFORM: XBOX ONE
how do I file a ticker or whatever Im PISSED 😡😡😡
Same but on Xbox One, I'm gonna stop now and not push my luck. Got about 9 badges already.
As for the poster above, the instructions to begin with, at least that I received were to make the smallest height and wingspan possible and your archetype. Not sure why they changed it or what the deal is there. Either way, I'll try and update this if I get a response/get my save back but they're trying, it's just going to take a while for them to get to it if you had it too recently. I was three hours after digital launch so I can only imagine someone who had this happen today or late last night.
yeah let us know brother , i m going to make it the you did .
Edit: I will say that I appreciate the 2K Support responsiveness once they got to my case. They did what they could to right the situation, and it's not their fault all of this happened.
You have to put whatever is the shortest height and shortest wingspan you can get on your position. Doesn't have to be 5'7" or whatever, just low as you can go.
I didn't realize I was losing VC, but I did notice my VC was low but my player is still there though.
PS4 Pro
PSN: keshunleon
yea that's what hearing my luck I get the 2k rep that got bad info. Did that hope to get my 2 files back and lost VC.
I'll let my camp know!
Sent from my SM-T330NU using Tapatalk
Gamertag: KAPPMILLI
PLATFORM: XBOX ONE
how do I file a ticker or whatever Im PISSED 😡😡😡
2k.com
log in and go to support and create a ticket. Takes maybe 5 mins.
Please just stop playing. I was in the same boat. Kept crashing but wasn't worried. I would start back up and everything was good. Never thought that would hit me because I felt deleting my Prelude file would fix that and I didn't know this was happening so much.
I was wrong. It hit me a few hours ago and I was sick after all the 12 min MyCareer games I've grinded, badges I worked for and all the cutscenes I had to sit through. Just stop playing to be safe.
Sent from my iPhone using Tapatalk
I was wrong. It hit me a few hours ago and I was sick after all the 12 min MyCareer games I've grinded, badges I worked for and all the cutscenes I had to sit through. Just stop playing to be safe.
Sent from my iPhone using Tapatalk
That blows, I just went back to Destiny 2 until they fix this. I only really buy 2k for MyCareer/Pro-Am so this really blows. I wish 2k would give us something to make up for this mishap.
Apparently not. There appears to be a few people noting their PS4 version is also doing it. But everyone I've spoke to on my friends list has had some sort of crash or reset on the X1 reset.
I wish I had that VC to spend on MyTeam now...
Sent from my iPad using Operation Sports
Thoses bugs are honestly a HUGE shame giving the VC greedy game we have this year, at least give us a game that works and that is not a beta version with a lot of bugs...
I'm even more disappointed that the gameplay is amazing
You guys just deleted my original post's content and linked to an article you made about the problem days later? Weird.
Do i need to Go through the new character shortest height,wingspan etc in mycareer history ?or just create it
By searching on Twitter I guess people are getting their player back with their overall but no badges.
Also enjoy sitting through the cutscenes again
Sent from my iPhone using Operation Sports
I contacted Microsoft Support, explained the situation, and they were aware of it, and they were able to issue me a full refund on the VC that I had bought...
This should work for everybody that has gone through the whole missing MyPlayer situation, if you bought VC through Xbox.
I contacted Microsoft Support, explained the situation, and they were aware of it, and they were able to issue me a full refund on the VC that I had bought...
This should work for everybody that has gone through the whole missing MyPlayer situation, if you bought VC through Xbox.
I wonder if 2K will then give you the ratings back? Might be a sneaky way into extra VC ;)
I contacted Microsoft Support, explained the situation, and they were aware of it, and they were able to issue me a full refund on the VC that I had bought...
This should work for everybody that has gone through the whole missing MyPlayer situation, if you bought VC through Xbox.
Unfortunately Sony does not think the same way. I was 66 OVR spent around 80k to upgrade my player and in the next game I tried to start the game crashed. When I logged back in, my player was still 66 and VCs were missing. Opened a ticket and have been waiting for 3 days. When I contacted Sony, they said I should talk with 2k
Sent from my iPhone using Tapatalk
Also enjoy sitting through the cutscenes again
Sent from my iPhone using Operation Sports
Where is it ?
The reason people are losing their players is because the game will just crash and you have to click the app again. Sometimes it doesn't do anything to your character but this last time it did. Mines would freeze a lot too. I learned that it would start back up but in the beginning I was closing the app and starting it back up.
Sent from my iPhone using Tapatalk
Also enjoy sitting through the cutscenes again
Sent from my iPhone using Operation Sports
Yes. They told me they'll get my player ratings back but I'll have to grind the badges and go through the story again which is the worst part about all of this imo.
The best thing 2K could do when they fix the issue is add the ability to skip cutscenes. At least that'll speed up the process significantly for those of us that had to start completely over.
Sent from my iPhone using Tapatalk
People are still losing career saves after the update. Was on the 2k sub reddit and there are lots of guys saying they've lost their save after crashing in the neighborhood...with the latest patch.
2k
Sent from my iPhone using Operation Sports
2k
This is ridiculous to be honest. 2K should definitely give people that had to go through this ALOT of VC. Not just the amount they are talking about giving for you to get back some animations, clothes and etc.
This is a huge inconvenience to a lot of people especially me. I took a vacation to enjoy 2K and get my dude where I wanted him. So the days I did play is gone down the drain and now I am here off work and cannot even play because I have to wait for 2K to give me my attributes back and then start completely over. That's the only thing that'll make me feel somewhat better if they gave me a lot of VC for this huge f up. It's virtual currency. It's not like they have to refund us real money.
Sent from my iPhone using Tapatalk
Hurry up 2K! Prevent this from happening
Sent from my iPhone using Tapatalk
This is a huge inconvenience to a lot of people especially me. I took a vacation to enjoy 2K and get my dude where I wanted him. So the days I did play is gone down the drain and now I am here off work and cannot even play because I have to wait for 2K to give me my attributes back and then start completely over. That's the only thing that'll make me feel somewhat better if they gave me a lot of VC for this huge f up. It's virtual currency. It's not like they have to refund us real money.
Sent from my iPhone using Tapatalk
Yes, im on the same page. Hating 2k right now, im so pissed off
Hurry up 2K! Prevent this from happening
Im too. Dont know If i wait or create another char..
There are people who still get delete even after the patch.
Sent from my iPhone using Tapatalk
Honestly, you're super lame lol. You're in a thread cheering because people lost their players temporarily because you have this weird thing about grinding without paying anything like it proves you're better or something.
The people that used VC for online only will be fine anyways. It's not like they have to start from scratch; They are getting their overalls replaced and they'll be right back in Pro-Am and the Park and not playing MyCareer most likely. Just have redo badges which they can do online. It's also people that didn't buy anything that lost their players.
I am just salty because I actually enjoy MyCareer and I have to go through the story again. So me paying to be able to create my shot, wear what I want and etc wouldn't affect you or anyone else anyways because I plan on playing a whole season before I go back online. But even when I do get back to where I was in the season with all my badges, you'll most likely be at the most a 70 unless you're a pure no lifer lol. I am not laughing at you though, it just shows how 2K is pressuring you to buy VC. But if you are still playing MyCareer, I wish you the same fate for cheering people saves being deleted and if you aren't playing because of the risk, you're already suffering.
Im too. Dont know If i wait or create another char..
There are people who still get delete even after the patch.
Don't risk it. Unless 2K directly says it's fixed for players who start a new MyCareer because people are definitely losing theirs after the update.
Sent from my iPhone using Tapatalk
The people that used VC for online only will be fine anyways. It's not like they have to start from scratch; They are getting their overalls replaced and they'll be right back in Pro-Am and the Park and not playing MyCareer most likely. Just have redo badges which they can do online. It's also people that didn't buy anything that lost their players.
I am just salty because I actually enjoy MyCareer and I have to go through the story again. So me paying to be able to create my shot, wear what I want and etc wouldn't affect you or anyone else anyways because I plan on playing a whole season before I go back online. But even when I do get back to where I was in the season with all my badges, you'll most likely be at the most a 70 unless you're a pure no lifer lol. I am not laughing at you though, it just shows how 2K is pressuring you to buy VC. But if you are still playing MyCareer, I wish you the same fate for cheering people saves being deleted and if you aren't playing because of the risk, you're already suffering.
Don't risk it. Unless 2K directly says it's fixed for players who start a new MyCareer because people are definitely losing theirs after the update.
Sent from my iPhone using Tapatalk
You want me to be the bad guy, but I'm not the one paying to win.
Sent from my iPhone using Tapatalk
This is a huge inconvenience to a lot of people especially me. I took a vacation to enjoy 2K and get my dude where I wanted him. So the days I did play is gone down the drain and now I am here off work and cannot even play because I have to wait for 2K to give me my attributes back and then start completely over. That's the only thing that'll make me feel somewhat better if they gave me a lot of VC for this huge f up. It's virtual currency. It's not like they have to refund us real money.
Sent from my iPhone using Tapatalk
Rumor has it that it will be your player plus 35,000 in vc. Unless you can prove you spent more.
Sent from my iPhone using Tapatalk
Everyone isn't paying to win though lol. I personally am not even thinking about online. You must be losing to these high overalls or something because you seem very upset about this.
Yes. I know for a fact because 2K told me and people are getting their guys back even though it's taking days. They'll be able to give you your guy back with the correct overall but you'll have to start the story over and badge progression. They'll also give you 35,000 which I honestly think should be ALOT more. A pair of custom shoes cost 10,000 VC alone.
Sent from my iPhone using Tapatalk
Yes. I know for a fact because 2K told me and people are getting their guys back even though it's taking days. They'll be able to give you your guy back with the correct overall but you'll have to start the story over and badge progression. They'll also give you 35,000 which I honestly think should be ALOT more. A pair of custom shoes cost 10,000 VC alone.
Sent from my iPhone using Tapatalk
I'm 50-40 playing with complete randoms against stacked 85 super squads. You can do what you want with your money, but when your money interferes with my gameplay experience, thats a problem.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
If that's your record, it's trash. I see why you're so bitter. Maybe you should just go ahead and buy VC so you can enjoy the game more. Bland 2K. Don't be that lame that get off on people players actually being erased.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
EDIT: deleted post, dont want to get banned for airing you out
Sent from my iPhone using Tapatalk
If you go complain so much, buy some VC if you got it lol. You don't get any cool points or achievements for doing that almost unbearable grind. You're still a damn 60 bro. That's what you start off as. It's sad. Blame 2K. I never was into buying VC but they force you. The game been out since Friday and you're still where you started smh.
How did you air me out lol? Because you said you average more points than me when you're just assuming lol? Or that I am hiding behind my "American Express" when I am not even looking to play online? None of that is ban worthy I don't believe. Quit being dramatic. You say all that but my stats was most likely better than yours last year when I actually mainly played Park. Please don't tell me you're 20+. If so, smh.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
Yes. I know for a fact because 2K told me and people are getting their guys back even though it's taking days. They'll be able to give you your guy back with the correct overall but you'll have to start the story over and badge progression. They'll also give you 35,000 which I honestly think should be ALOT more. A pair of custom shoes cost 10,000 VC alone.
Sent from my iPhone using Tapatalk
Yes it should be.. 35k of vc doesn't pay our time lost on cutscenes and grinding for badges... or our clothes, shoes etc. Sadly man, very sad
Sent from my iPhone using Tapatalk
You sound poor.
Sorry to hear--fortunately there's options for those of us with varying financial situations.
Good luck!
Sorry to hear--fortunately there's options for those of us with varying financial situations.
Good luck!
Whoa, get a load of this guy
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
Don't be mad... $50 is a lot to some people and by your words it seems like it is to you.
Strange that you have issues with other people spending their discretionary money on what they choose. Doesn't bother me at all, just an observation.
Sent from my iPhone using Tapatalk
Or he can just stop going to the Playground until his MyPlayer is a decent overall. The way VC is rewarded in this game I think the smarter decision would be to throw a little paid VC on your player and go from there. Good luck to anyone who is grinding from the bottom. You're dedicated lol.
It would be funny if that rage-guy get deleted too lol
What'd be your complaint ?
Strange that you have issues with other people spending their discretionary money on what they choose. Doesn't bother me at all, just an observation.
You're spending your money because you can't beat me otherwise, thats my problem with it.
Sent from my iPhone using Tapatalk
Win or lose I have fun bro. Where is the fun if your capped out on Day 1? Some people just never had to work for anything in their lives I guess.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
He's been at this for days, lol. People need to just ignore him if having this thread closed is such a fear.
Cant ignore the truth my guy.
Sent from my iPhone using Tapatalk
True. It's funny because I was somewhat with his thinking exactly in 2K11. People was literally cheating to get their stuff up but it was free and they didn't have to play MyCareer. I still don't respect those guys though because they was going overboard. I would've been ok if it was simply to get a 95+ rating.
Anyways, yeah, you're almost silly to not purchase any VC. The man is still a 60. That made me think how long will it really take this man and others that's just straight grinding to get to a 85 to be able to select good shoes, animations and etc? It really might take more than 2 seasons. Crazy.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
Your logic is what be tripping me out. This is why I be wondering if I am talking to an adult or teenager. You don't actually believe that do you?
A lot of people feel just like you, so they say f it and drop $20 so they aren't at a disadvantage like that and that's what 2K wants. It's a lot of different reasons.
In my case, I was going to grind until I've seen how slow things was moving. Animations I couldn't get, shoes I couldn't get, features like changing jerseys in MyCareer I couldn't get that would've taken 2+ seasons to get without any VC. I'm on vacation for a few days and all that stuff I really enjoy. I expected to have that in at the most 3 days. I seen the writing on the wall. Since I paid $20 for the game, why not add another $40 which allows me to do and play how I'd like on HOF?
Sent from my iPhone using Tapatalk
I dropped about $40 in real money into my character and have played the game a ton since release. I know they'll compensate me for what I've spent and earned, but it's the badge progress I'll lose that really upsets me. I'm not messing with My Career again until this is fixed.
Sent from my iPhone using Tapatalk
It isn't worth the time for most of us to play forever to make it from 60 overall to a decent player. There's no fun or joy to be gained from that. Anyway you slice it, you're going to be grinding in this mode one way or another. The money spent to expidite this process is worth the time saved. However people choose to spend their money is their business.
Whatever your beef is with people in this thread is, you need to tell your story walking. Your comments aren't helpful whatsoever and they're straight garbage. Go spend 100 hours making your guy the "right way" and get out of our faces with this nonsense you continue to post.
Sent from my Z981 using Tapatalk
I second this.
I haven't even gotten a response back after the first 2k support message they send asking you to send in the stuff like your position last time played and etc.
The easy blanket fix seems to be just give ppl 200,000 VC and tell us to start over
I'd be cool with that
But I guess getting people's overalls and actual characters back is what's taking all this time
Sent from my iPhone using Operation Sports
I haven't even gotten a response back after the first 2k support message they send asking you to send in the stuff like your position last time played and etc.
The easy blanket fix seems to be just give ppl 200,000 VC and tell us to start over
I'd be cool with that
But I guess getting people's overalls and actual characters back is what's taking all this time
Sent from my iPhone using Operation Sports
Exactly what I said. I've been waiting for my player since 9am Friday morning and I still don't have my player. And I'm on twitter seeing people that crashed a day ago get theirs fixed before me. I'm so pissed
Sent from my iPad using Operation Sports
Sent from my iPad using Operation Sports
Well, odds are the people on twitter are the super park people who whine and complain to devs to no end. hence why they are probably getting theirs back first.
2k posted the article of what info to put in the first message and I'd bet 100$ that 99% of people didn't and now the support team has to walk them through all of it
Sent from my iPhone using Operation Sports
2k posted the article of what info to put in the first message and I'd bet 100$ that 99% of people didn't and now the support team has to walk them through all of it
Sent from my iPhone using Operation Sports
I hope you people realize that you weren't suppose to reply to the email, you were suppose to log on to 2k, go to my activities and reply.
Sent from my iPad using Operation Sports
Sent from my iPad using Operation Sports
Luckily 2k been screwing with me for years so I already knew that.
I replied to the email and went into the actual 2k support site and copied the message there too
If they don't hmu after that then I know it's gonna take a while
Sent from my iPhone using Operation Sports
I replied to the email and went into the actual 2k support site and copied the message there too
If they don't hmu after that then I know it's gonna take a while
Sent from my iPhone using Operation Sports
Yeah, it took me a while to realize, and I can guarantee half those tickets are still waiting for a reply from the user
Sent from my iPad using Operation Sports
Sent from my iPad using Operation Sports
Sent from my Z981 using Tapatalk
Sent from my Z981 using Tapatalk
Let me know
Sent from my iPad using Operation Sports