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UPDATE: EA Sends Out Another Fix For Madden NFL 20 Franchise Online Modes, Having Any Luck With Yours?

Madden NFL 20

UPDATE: EA Sends Out Another Fix For Madden NFL 20 Franchise Online Modes, Having Any Luck With Yours?

EA is aware of the issues impacting online franchise mode for Madden NFL 20. Many users are unable to connect to their online franchises.

We are aware of an issue impacting the ability to play online Franchise modes. Fixing this is the top priority for the Franchise team right now. Until this is resolved, Franchise services may be gated intermittently to address the issue.

UPDATE: (11-10) Maintenance complete, fire up your online franchises. If you are having issues with your online leagues, let us know what you’re seeing.

UPDATE: (11-10) EA has provided another update this morning. The mode is no longer gated for all players, however a small number of leagues will remain gated, as the team continues to troubleshoot those specific issues.

For those of you having issues, how are things now with your online Franchise?

UPDATE: (11-9) EA has provided another update this afternoon. Madden NFL 20 franchise online modes will be offline until further notice.

Earlier this week we provided an update on why some Online Franchise Leagues were unable to log in. For details on this update, please check out the original EA Forum post here.

Yesterday, our teams attempted to roll out a server side fix to address the issue where some Online Franchise Leagues were unable to login. After the fix was rolled out, we noticed that the Franchise servers started to lock up. Late last night, a decision was made that we had to gate all of the Franchise Online modes to prevent all the Madden servers from locking up, which would have impacted all game modes.

At this time Franchise Online modes will be offline till further notice. Both Offline Franchise and QB1 are still available to play.

Please know that this is the top priority for the Franchise Team to fix at this time. Our teams are actively working through the 3 day weekend to find a solution and get online Franchise modes back online.

We will provide another status update this coming Tuesday, November 12th.

UPDATE: (11-6) EA has provided another update this evening, for those affected by the Madden NFL 20 online franchise downtime.

Last week we released a server update to prepare for a Title Update, TU9. That update exposed a problem in Franchise data related to Superstar abilities that were causing issues on our servers. The server issues were preventing affected users from connecting to their leagues and made it so that we needed to gate the Franchise leagues any time we wanted to push out any new Madden content. In order to be able to release new content we had to remove access to Cloud Franchise during limited maintenance periods.

A number of Cloud Franchise Leagues created in July and August were missing some Superstar abilities. These are the leagues that have been impacted by this issue. Logging into these leagues triggered the server issues. We have been able to identify those leagues and as of this morning we are now preventing them from logging in and, thus, protecting the server for players not in this broken state.

We are also testing a fix for the missing Superstar data so that we can restore access to those Cloud Leagues, as well as safely patch those leagues in the future. In previous Madden titles, those leagues would have been rendered permanently unusable, and users would have had to create new leagues.

This is a problem we introduced by adding abilities to existing leagues, keeping parity with the other Madden game modes – a new feature for Madden 20 which we are committed to supporting. We are aware of the issue and it is a top priority to fix. Our teams are actively working on a solution as well as a way to prevent these data problems with the Superstar abilities that we all enjoy.

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  1. El_Tercero
    That was three days ago though...

    Correct, I was just curious how many here are having the issue, as it doesn’t seem to affect everyone.
    I had 2 games that I played that did not register. After the games ended the game stats screen comes up then when I go to exit I get a cannot connect to server.
    Sent from my moto z3 using Tapatalk
    It's a shame the Madden team has to spend time fixing their broken code. That takes time away from implementing all the "live service" features that have been promised for this development cycle. Which was already taking time away from new features being developed for next year's game.
    It's hard to stop the dominos from falling after the process has started.
    My friends and I have nit Bern able to log in in Our Franchise since last thursday. Either there will be a message that I cant connect to the Server or it will stay on the loading screen.
    But I've been able to create New online cfm's and can connect to them.
    Sent from my H8216 using Operation Sports mobile app
    TheOncomingStorm
    It's a shame the Madden team has to spend time fixing their broken code. That takes time away from implementing all the "live service" features that have been promised for this development cycle. Which was already taking time away from new features being developed for next year's game.
    It's hard to stop the dominos from falling after the process has started.

    First, your comments are valid. I don't want my response to seem like it's trying to invalidate your criticism.
    I've been in the software business since the mid 80's. My first job was doing simulations of hardware that didn't even exist yet (at a clock level), going just by the schematics. That is making one computer appear as a completely different kind of computer, so that the compiler, linker, application programmers had something to test their code on before their hardware was even built.
    Currently I do business ERP software, system and network administration.
    My criticism is more on the direction of Franchise and the extreme lack of depth, not so much on this kind of stuff (as irritating as it can be).
    Now, your criticism is valid, but from personal experience, I know how difficult it can be to track some things down (especially the ones that are dependent on timing and very difficult to reproduce). Anything that requires real time/timing can be very difficult to reproduce. Network traffic, or multiple threads/tasks that require timing (ADA - DOD language - called them rendezvous)
    So I personally give EA a bit of a break on stuff like this. Not so much of a break on other things. But this I do.
    Steve_OS
    Correct, I was just curious how many here are having the issue, as it doesn’t seem to affect everyone.

    It effects my league still. When I try to load it, it just stays loading and eventually I have to just turn off my PS4. Two days before that I just alerted me that it would be gated for maintenance.
    MizzouRah
    Well crap.. I go to play today and it says servers are down. It's probably been about 4-5 days since I last played.
    Xbox One X

    Said that for me again as of noon here in Fort Lauderdale FL.
    steelheat226
    Said that for me again as of noon here in Fort Lauderdale FL.

    I tried again about 15 minutes later and I finally got in. I rebooted and tried again just to be safe and got back in and played a full game.
    I get so frustrated with stuff like this. So the downtime was because of missing superstar abilities in leagues created before those abilities existed? That really seems like poor planning and further proves that cfm was an afterthought when it came to the new ability system.
    I am never one to blame devs or point the finger but someone at EA needs to put a focus on CFM and help it not be the dumpster fire it is currently.
    Translation:

    It's broken. We've known it's broken. We broke it. We waited to tell you about it. It's still broken. We're working on un-breaking it.
    Your Welcome!
    - The Madden Franchise Team
    Other Noted Translations:
    Transparency on reporting what the problems/issues are after a lengthy diagnosis. I have no idea what entails in diagnosing server issues, but we've had issues on the IT end at work that took awhile to diagnose and fix. Our IT dept. tried to work 24/7 for a diagnosis and fix.
    Last year people would have lost leagues.
    Having said that, could have been more transparent upfront to save some of the leagues.
    Stay tuned.
    Wacil
    All these issues, are they also related to the one where your CFM can't advance to Conference Round ???
    Really? Is that happening in a specific season?
    Sent from my SM-G975U using Tapatalk
    Shosum13
    Really? Is that happening in a specific season?
    Sent from my SM-G975U using Tapatalk

    No, not really. There is a thread on EA's forum where several players experienced it. Most of them were in the first season but there is also CFMs stucked in Season 10. Our 32 users league had to restart from scratch, and EA doesn't give any update on this.
    The bug exists since the release of the bug, but it seems that a lot of CFMs are impacted by that the last few weeks.
    They also need to fix the issue where we can no longer edit our custom coach. I have been trying to change his default playbook and appearance. You used to be able too but now when you go in it wont save. It always worked until 2 patches ago. I know this is small compared to franchises lost but still.
    TheOncomingStorm
    It's a shame the Madden team has to spend time fixing their broken code. That takes time away from implementing all the "live service" features that have been promised for this development cycle. Which was already taking time away from new features being developed for next year's game.
    It's hard to stop the dominos from falling after the process has started.

    Well, looks like you were right. Had nothing to do with network or timing issues. It has to do with adding to an existing feature that created missing abilities and ended up breaking existing leagues. SMH
    So I'm currently in the superbowl in one of my 32 men leagues. I noticed that certain players did not receive developmental boost despite being ranked high. No tight ends got boosted to the next tier and maybe one QB was boosted to star even tho some others were closer in stats.
    rgoule
    If i havent accessed my CFM in a couple weeks should I hold off? Do I risk having to delete my league?

    That's what scares me. I'm really, really hoping my league wasn't deleted/won't ever be able to be accessed again. There's no way I'm going to start over after all of the work I put into it.
    PhillyPhanatic14
    Must be down for maintenance. Got an alert after a game that the mode is gaited. Hope it saved my game...

    Back up for me. Hopped into MUT to see if that worked and when I exited back to try Franchise it worked. Deleted the game that I played though. Pretty frustrating. Why would they say that they were "gaiting" the mode and still delete our completed games? They literally just don't give a crap about Franchise players. Nobody would tolerate that trash in MUT.
    PhillyPhanatic14
    Back up for me. Hopped into MUT to see if that worked and when I exited back to try Franchise it worked. Deleted the game that I played though. Pretty frustrating. Why would they say that they were "gaiting" the mode and still delete our completed games? They literally just don't give a crap about Franchise players. Nobody would tolerate that trash in MUT.

    If it were MUT they would of had the servers back to 100% within a day or two at most.
    From Kraelo:
    The MUT Team is aware of the following issues:
    1. Weekly Elite Fantasy Pack has not refreshed.
    2. Series Redux Sony Michel not going into existing PU and missing training options for V. Vea and Z. Smith in PU's.
    CFM issues are gating the ability to push a fix ATM.
    From Gutfoxx:
    CFM is getting priority for once
    So CFM is nerfing MUT upgrades at the moment.
    roadman
    From Kraelo:
    The MUT Team is aware of the following issues:
    1. Weekly Elite Fantasy Pack has not refreshed.
    2. Series Redux Sony Michel not going into existing PU and missing training options for V. Vea and Z. Smith in PU's.
    CFM issues are gating the ability to push a fix ATM.
    From Gutfoxx:
    CFM is getting priority for once
    So CFM is nerfing MUT upgrades at the moment.
    Lol only reason a CFM fix is a priority is because it's also causing MUT issues. Classic
    MizzouRah
    I had to replay my game again after a thrilling win. We did manage to win again barely but it stinks it didn't save my first game. :(

    It’s absolutely infuriating. On the weekends no less.
    Got 2 games in and registered. While browsing league stats I got kicked out for server maintenance, just now.
    Sent from my moto z3 using Tapatalk
    roadman
    From Kraelo:
    The MUT Team is aware of the following issues:
    1. Weekly Elite Fantasy Pack has not refreshed.
    2. Series Redux Sony Michel not going into existing PU and missing training options for V. Vea and Z. Smith in PU's.
    CFM issues are gating the ability to push a fix ATM.
    From Gutfoxx:
    CFM is getting priority for once
    So CFM is nerfing MUT upgrades at the moment.

    Thanks for the update Roadman. I see a lot of you guys have gotten further than me atleast. I haven't once all week been able to even access my league to even get booted/not save. Still just either loads with no end or I'm straight up told I'm unable to access.
    I was in the super bowl in an online CFM and I was lucky enough to win. The game finished and when I exited the menu it took me to the madden main menu and wouldn’t let me back in the cfm. I hope it saved because I believe my QB got super bowl mvp because he was holding the trophy at the end of the game. I really hope he won it if that means he gets a dev upgrade too.
    Sent from my iPhone using Operation Sports
    El_Tercero
    I was in the super bowl in an online CFM and I was lucky enough to win. The game finished and when I exited the menu it took me to the madden main menu and wouldn’t let me back in the cfm. I hope it saved because I believe my QB got super bowl mvp because he was holding the trophy at the end of the game. I really hope he won it if that means he gets a dev upgrade too.
    Sent from my iPhone using Operation Sports

    That's what happened to me last night and it didn't save, hopefully it saves for you!
    It's been almost 2 weeks and the servers are still an issue, this is getting crazy. Our league had been lucky and hadn't experienced any games not recording due to the server issues yet. That was until yesterday when we had a couple of games not record. This is getting ridiculous, and while they were FINALLY transparent about what the actual issues were they still haven't been able to give us any idea of when it will be fixed.
    Sent from my SM-G975U using Tapatalk
    niftyjets
    Did they say roughly when online franchise would be back up? I got up early to play before my kids got up but saw it was still down.
    Nope, not a word on when they will have a fix, this is just getting stupid at this point.
    Sent from my SM-G975U using Tapatalk
    mtmetcalfe
    Just checked my franchise this morning. Still can’t get in. I haven’t been able to play for a week.
    This whole server issue has now been going on for almost 2 WEEKS. This is getting ridiculous, at this point if this keeps going on for much longer I feel like those of us that are primarily franchise players should get a refund.
    Sent from my SM-G975U using Tapatalk
    Shosum13
    This whole server issue has now been going on for almost 2 WEEKS. This is getting ridiculous, at this point if this keeps going on for much longer I feel like those of us that are primarily franchise players should get a refund.
    Sent from my SM-G975U using Tapatalk

    I don't get how they get away with this stuff. If MUT is down for an hour there are make rights and tons of updates from the devs. Franchise is out for 2 weeks and there's radio silence from the devs, no make rights, nothing. It's never been more clear how much they hate Franchise players and it's very frustrating. We pay the full $60, do we not? Shouldn't we get treated the same?
    Shosum13
    This whole server issue has now been going on for almost 2 WEEKS. This is getting ridiculous, at this point if this keeps going on for much longer I feel like those of us that are primarily franchise players should get a refund.
    Sent from my SM-G975U using Tapatalk

    Agree, I’ve bought NCAA/Madden to play with friends back to the early days. This year we had 10 guys with jobs so we’re only in week 17 or year one. Haven’t been able to play for 2 weeks now. Who knows if this will even get fixed. Micro transactions have ruined gaming.
    Sent from my iPhone using Operation Sp
    Shosum13
    It's been almost 2 weeks and the servers are still an issue, this is getting crazy. Our league had been lucky and hadn't experienced any games not recording due to the server issues yet. That was until yesterday when we had a couple of games not record. This is getting ridiculous, and while they were FINALLY transparent about what the actual issues were they still haven't been able to give us any idea of when it will be fixed.
    Sent from my SM-G975U using Tapatalk

    It sure would be nice for OS to do journalism about these kind of issues, instead of just writing puff pieces. Really, if there was an outlet that could speak up, it's this one. I think "Madden Franchise Server Outages Near Third Week" is both more relevant, more interesting, and more eye-grabbing (because it's all about those ad dollars folks) than "Fantasy Draft Vs. Real Life NFL Re-Draft".
    TheOncomingStorm
    It sure would be nice for OS to do journalism about these kind of issues, instead of just writing puff pieces. Really, if there was an outlet that could speak up, it's this one. I think "Madden Franchise Server Outages Near Third Week" is both more relevant, more interesting, and more eye-grabbing (because it's all about those ad dollars folks) than "Fantasy Draft Vs. Real Life NFL Re-Draft".

    Totally! Take a stand for your community OS, you've been complicit in this **** for years!
    If this community doesn't have a voice EA will just neglect it like they have been. EA support staff on Twitter didn't even know that franchise mode had an online component. The incompetence has been astounding. Like the previous poster said, stop just publishing puff pieces that massage EA and take a look at the full picture. I take it this community is made up of old-school franchise mode folks as apposed to the MUT teenager. Speak up for your community!
    It's honestly a worrisome how quiet they have been on social media regarding their progress on this issue. I know they finally put out a post explaining what the issue is but the radio silence since then makes me think they literally broke the mode and have no clue how to fix it
    Sent from my SM-G975U using Tapatalk
    kriegz
    If this community doesn't have a voice EA will just neglect it like they have been. EA support staff on Twitter didn't even know that franchise mode had an online component. The incompetence has been astounding. Like the previous poster said, stop just publishing puff pieces that massage EA and take a look at the full picture. I take it this community is made up of old-school franchise mode folks as apposed to the MUT teenager. Speak up for your community!

    That's all fair but you used the word complicit. I don't understand where you are getting that from.
    Being complicit would imply being a part of it, or allowing it to go on.
    TheOncomingStorm
    I definitely would not say OS is complicit. That's several steps too far.
    But the community needs a voice right now.
    I wouldn't say they are necessarily complicit either but we need sites like OS, Pastapadre, etc to start writing about this issue rather than as a previous poster said just these puff pieces.
    Sent from my SM-G975U using Tapatalk
    kriegz
    “Silence becomes cowardice when occasion demands speaking out the whole truth and acting accordingly.”
    ― Mahatma Gandhi

    It's not that deep dude.
    Creasy1010
    Saturdays are us old dudes times to play! C'mon man! I always like to play before college gameday gets rolling, looks like I'll have to try late tonight, hopefully
    Sent from my moto z3 using Operation Sports mobile app
    They've already been down for over 12 hours so who knows when they'll be coming back on.
    Sent from my SM-G975U using Tapatalk
    Shosum13
    They've already been down for over 12 hours so who knows when they'll be coming back on.
    Sent from my SM-G975U using Tapatalk

    Yeah i went ahead and started an offline CFM and i'm trying to recreate my team. Can't depend on EA
    PhillyPhanatic14
    Yeah i went ahead and started an offline CFM and i'm trying to recreate my team. Can't depend on EA
    I'm in a 32 user league and we were supposed to advance at noon, so much for that. The whole servers are down not just specific leagues this time around, you can't even start a new online franchise.
    Sent from my SM-G975U using Tapatalk
    New update.
    https://forums.ea.com/en/madden-nfl/discussion/251603/all-franchise-online-leagues-temporarily-offline
    Hey Franchise Community,
    Earlier this week we provided an update on why some Online Franchise Leagues were unable to log in. For details on this update, please check out the original EA Forum post here.
    Yesterday, our teams attempted to roll out a server side fix to address the issue where some Online Franchise Leagues were unable to login. After the fix was rolled out, we noticed that the Franchise servers started to lock up. Late last night, a decision was made that we had to gate all of the Franchise Online modes to prevent all the Madden servers from locking up, which would have impacted all game modes.
    At this time Franchise Online modes will be offline till further notice. Both Offline Franchise and QB1 are still available to play.
    Please know that this is the top priority for the Franchise Team to fix at this time. Our teams are actively working through the 3 day weekend to find a solution and get online Franchise modes back online.
    We will provide another status update this coming Tuesday, November 12th.
    - The Madden Franchise Team
    Sent from my iPhone using Operation Sports
    Lol why would you roll at a server fix at the busiest time of the week and a three day weekend for lots of folks? That's just. I don't know.
    Sent from my SAMSUNG-SM-G930A using Tapatalk
    The fact that they said another update will come on Tuesday tells me they have a good feeling it probably won't be fixed until then.
    Sent from my SM-G975U using Tapatalk
    Shosum13
    The fact that they said another update will come on Tuesday tells me they have a good feeling it probably won't be fixed until then.
    Sent from my SM-G975U using Tapatalk

    That jumped out to me too. No update until the 12th? Saying the modes will be down until further notice? None of that makes me think this will be a timely fix.
    Snake Doc024
    That jumped out to me too. No update until the 12th? Saying the modes will be down until further notice? None of that makes me think this will be a timely fix.
    If it was MUT they would of had daily updates on the progress
    Sent from my SM-G975U using Tapatalk
    I wouldn't look into it that much.
    Tuesday is the next business day so they may not want to promise anything sooner. I don't think that means it can't or won't be fixed sooner.
    That said, don't misunderstand that as me saying it will be fixed. I just wouldn't look too much into them saying the next update will be Tuesday.
    lol so the update is that they would rather punish the franchises that were working because they don't want to risk their precious MUT players being affected. How cute. Trash company and a trash decision. Totally bogus how blatant their disrespect for paying customers is.
    PhillyPhanatic14
    lol so the update is that they would rather punish the franchises that were working because they don't want to risk their precious MUT players being affected. How cute. Trash company and a trash decision. Totally bogus how blatant their disrespect for paying customers is.
    They have club championships going on right now so they couldn't let it go down. Those guys need to be able to play and utilize their 3 total plays on offense and nano blitzes on defense.
    Sent from my SM-G975U using Tapatalk
    So they botched some CFMs then botched the fix for the original issue. You would think they would have doubled down on a proper QA process after the last issue. I have zero confidence they will restore my franchise that hasn’t worked for 2 weeks.
    Back to NCAA 14 for me. It’s a shame, I get Madden to play CFM with friends. I’m not seeing the value from Madden this year.
    Sent from my iPhone using Operation Sports
    I suggest anyone who is primarily a franchise player like myself just hold out to buy the game used from now on, if you even buy it at all. This is ridiculous!
    Sent from my SM-G975U using Tapatalk
    Just a little recap of Madden 20...

    • Promise to make contracts realistic... only to walk it back and leave them the same
    • Promise to add 5th year options... but never do
    • Add abilities to the game... but don't add them to Franchise until 1 month and a half later
    • Promise changes to the game that will come in Mid-September... and don't ever deliver them
    • Totally mess up the Franchise servers for weeks
    • Suck at fixing the servers
    • Choose to shut down Franchise so MUT can remain online
    • Give out tons of free stuff to MUT players and give them tons of updates whenever there's the slightest issue
    • Do nothing to make up for Franchise issues
    • Only release updates about massive Franchise issues twice a week
    • OH! and Clint, the ONLY person that interacts with the community about Franchise, disappeared and stopped communicating with the community

    Total trash year. Pathetic how they're treating us and pretending like it's ok.
    PhillyPhanatic14
    Just a little recap of Madden 20...

    • Promise to make contracts realistic... only to walk it back and leave them the same
    • Promise to add 5th year options... but never do
    • Add abilities to the game... but don't add them to Franchise until 1 month and a half later
    • Promise changes to the game that will come in Mid-September... and don't ever deliver them
    • Totally mess up the Franchise servers for weeks
    • Suck at fixing the servers
    • Choose to shut down Franchise so MUT can remain online
    • Give out tons of free stuff to MUT players and give them tons of updates whenever there's the slightest issue
    • Do nothing to make up for Franchise issues
    • Only release updates about massive Franchise issues twice a week
    • OH! and Clint, the ONLY person that interacts with the community about Franchise, disappeared and stopped communicating with the community

    Total trash year. Pathetic how they're treating us and pretending like it's ok.

    Pretty much sums it up, unfortunately what do they do for some kind of "make right" for the franchise community? I don't want a pack of stupid MUT cards.
    Sent from my SM-G975U using Tapatalk
    PhillyPhanatic14
    Just a little recap of Madden 20...

    • Promise to make contracts realistic... only to walk it back and leave them the same
    • Promise to add 5th year options... but never do
    • Add abilities to the game... but don't add them to Franchise until 1 month and a half later
    • Promise changes to the game that will come in Mid-September... and don't ever deliver them
    • Totally mess up the Franchise servers for weeks
    • Suck at fixing the servers
    • Choose to shut down Franchise so MUT can remain online
    • Give out tons of free stuff to MUT players and give them tons of updates whenever there's the slightest issue
    • Do nothing to make up for Franchise issues
    • Only release updates about massive Franchise issues twice a week
    • OH! and Clint, the ONLY person that interacts with the community about Franchise, disappeared and stopped communicating with the community

    Total trash year. Pathetic how they're treating us and pretending like it's ok.

    Totally agree. Madden hasn’t delivered on promises for years. It’s out of control now. Unfortunately, they are not held accountable for their actions.
    Sent from my iPhone using Operation Sports
    El_Tercero
    “We’re going to enjoy our 3 day weekend while y’all can’t play CFM. In the meantime just play H2H or MUT and we’ll get back to y’all when we get back in the office. ”
    Sent from my iPhone using Operation Sports

    Serious question. Not just for you but for others.
    If your boss called you right now. 4:55 EST and told you to come in the office due to a customer facing issue.
    Would you?
    kehlis
    Serious question. Not just for you but for others.
    If your boss called you right now. 4:55 EST and told you to come in the office due to a customer facing issue.
    Would you?
    Yes I would because it's my job. In my boss' defense he wouldn't roll out a server fix on a Friday of a three day weekend either.
    Sent from my SAMSUNG-SM-G930A using Tapatalk
    You know, I try not to fly off the handle in these forums, and try to be somewhat reasonable. That said this is the second weekend in a row that online CFM is unavailable, and it could be longer at this point. When they say until further notice, that tells me they have no timeline at all. Someone needs to lose their job over this, as clearly some bad decisions were made from a change control and implementation standpoint.
    This is a complete fiasco, beyond the normal niggling complaints about contracts, socks and 5th year options.
    bkrich83
    You know, I try not to fly off the handle in these forums, and try to be somewhat reasonable. That said this is the second weekend in a row that online CFM is unavailable, and it could be longer at this point. When they say until further notice, that tells me they have no timeline at all. Someone needs to lose their job over this, as clearly some bad decisions were made from a change control and implementation standpoint.
    This is a complete fiasco, beyond the normal niggling complaints about contracts, socks and 5th year options.
    Agreed. I have had only one other instance where I've played a game and it not recorded last week, I guess I've been somewhat lucky and been able to log in, but that all ended this morning, obviously.
    Sent from my moto z3 using Operation Sports mobile app
    kehlis
    Serious question. Not just for you but for others.
    If your boss called you right now. 4:55 EST and told you to come in the office due to a customer facing issue.
    Would you?
    In my industry you better believe if there was an issue in production that the Engineers would come right in regardless of what day it was. Heck the place I was at before we've worked several Saturdays to resolve issues and catch up on workload. It's all part of working in an industry where you develop a product that is used by consumers.
    Sent from my SM-G975U using Tapatalk
    kehlis
    Serious question. Not just for you but for others.
    If your boss called you right now. 4:55 EST and told you to come in the office due to a customer facing issue.
    Would you?

    this isnt "a customer facing an issue".
    this is thousands of customers facing the same issue, due to the product being broken.
    huge difference.
    kehlis
    Serious question. Not just for you but for others.
    If your boss called you right now. 4:55 EST and told you to come in the office due to a customer facing issue.
    Would you?
    Yes it's a customer facing issue that's impacting thousands and thousands of people, that's a high priority need to get it working ASAP kind of thing.
    When that issue is one that EA themselves caused, they don't get to take the long weekend off. Pay it back to your employees with floating holidays or whatever you gotta do but this is a severe problem and I have it on good authority the only people in the studio working on a fix are the small maintenance team.
    PhillyPhanatic14
    Just a little recap of Madden 20...

    • Promise to make contracts realistic... only to walk it back and leave them the same
    • Promise to add 5th year options... but never do
    • Add abilities to the game... but don't add them to Franchise until 1 month and a half later
    • Promise changes to the game that will come in Mid-September... and don't ever deliver them
    • Totally mess up the Franchise servers for weeks
    • Suck at fixing the servers
    • Choose to shut down Franchise so MUT can remain online
    • Give out tons of free stuff to MUT players and give them tons of updates whenever there's the slightest issue
    • Do nothing to make up for Franchise issues
    • Only release updates about massive Franchise issues twice a week
    • OH! and Clint, the ONLY person that interacts with the community about Franchise, disappeared and stopped communicating with the community

    Total trash year. Pathetic how they're treating us and pretending like it's ok.

    It's sad but I don't think that they're "pretending" that it's okay. I get the feeling that whatever internal metrics the suits have to forecast the potential revenue loss for losing "X" number of Franchise players next year because of their myriad of mistakes, and limited communication on these issues, it won't be enough to warrant a positive change in their behavior toward Franchise going forward.
    Wouldn't it be cool if someone could figure out their personal phone numbers. Have a few people continually calling them to ruin their little weekend. Nothing stupid, just asking questions about timeliness and updates.... All weekend long!
    When The Show has server issues, they make it to to everyone.
    Sent from my SM-N950U using Operation Sports mobile app
    SBAlki
    Wouldn't it be cool if someone could figure out their personal phone numbers. Have a few people continually calling them to ruin their little weekend. Nothing stupid, just asking questions about timeliness and updates.... All weekend long!

    Nah, that would be pretty ****ing stupid.
    tetoleetd
    this isnt "a customer facing an issue".
    this is thousands of customers facing the same issue, due to the product being broken.
    huge difference.

    It sure as hell is a customer facing issue. Not sure what kind of difference you're trying to call out.
    I asked the question and I think some people took it the wrong way. I'm on call 24/7, 7 days a week. You better believe if something like this happened I would be working on a fix until it was resolved.
    tetoleetd
    this isnt "a customer facing an issue".
    this is thousands of customers facing the same issue, due to the product being broken.
    huge difference.

    WTF are you talking about?!? This is the exact definition of a Customer Facing Issue.
    kehlis
    It sure as hell is a customer facing issue. Not sure what kind of difference you're trying to call out.
    I asked the question and I think some people took it the wrong way. I'm on call 24/7, 7 days a week. You better believe if something like this happened I would be working on a fix until it was resolved.

    I think he misread it as you saying it was a customer facing AN issue, which probably had him interpret your post as minimizing the problem.
    SmashMan
    I think he misread it as you saying it was a customer facing AN issue, which probably had him interpret your post as minimizing the problem.

    Not sure how. Kehlis post was pretty clear.
    Snake Doc024
    My concern is this will end up with the older CFMs being deleted because they can't find a fix.

    Valid concern, this thought crossed my mind as well.
    SBAlki
    No I don't. But the case has been presented above that they aren't. But an an update coming on Tuesday either means that, if they have no idea how to fix it.
    Sent from my SM-N950U using Operation Sports mobile app

    So you say they refuse to work on the weekend but really have no idea.Go it.
    Do you really think given these circumstances no one is working on it? That seems realistic to you. Honestly?
    This situation is bad enough without people like you adding fuel to the fire with no facts.
    Sent from my iPhone using Operation Sports
    SBAlki
    Similar to how ****ing stupid it is that the game has been broken for 2 weeks and they refuse to work on the weekend? The whole thing is stupid.

    Prove this.
    Beyond that, if you don't see why wanting someone to find employees' personal phone numbers to harass them about a problem they likely don't even have a hand in fixing is stupid, I don't know what to tell you.
    bkrich83
    So you say they refuse to work on the weekend but really have no idea.Go it.
    Do you really think given these circumstances no one is working on it? That seems realistic to you. Honestly?
    This situation is bad enough without people like you adding fuel to the fire with no facts.
    Sent from my iPhone using Operation Sports
    How long had this been broken? Do you really think it is a priority? It does seem realistic of it is not a priority of theirs.... Mut still works right?
    Yes it seems realistic to me that they would do that. Have you not been playing madden for a long time? I assume you have like most everyone on here likely has. How many broken promises/lies have they told their customers over the years?
    Sent from my SM-N950U using Operation Sports mobile app
    SmashMan
    Prove this.
    Beyond that, if you don't see why wanting someone to find employees' personal phone numbers to harass them about a problem they likely don't even have a hand in fixing is stupid, I don't know what to tell you.
    Can't prove it obviously, but if you read through the comments above, there is some good evidence that they are not making this a priority. That has been proven with how long this has been an issue shutting down a popular portion of the game. So either they aren't working on it this weekend, or they have no idea how to fix it and it will be broken for a long time.
    Yeah, you're probably right about the phone thing. But I'd call and ask every day how long it will be.
    Sent from my SM-N950U using Operation Sports mobile app
    SBAlki
    How long had this been broken? Do you really think it is a priority? It does seem realistic of it is not a priority of theirs.... Mut still works right?
    Yes it seems realistic to me that they would do that. Have you not been playing madden for a long time? I assume you have like most everyone on here likely has. How many broken promises/lies have they told their customers over the years?
    Sent from my SM-N950U using Operation Sports mobile app

    95% of this post is just ranting about stuff not related to this issue. I get it you want to pile on for the sake of piling on. Not sure why you think that's appropriate or helpful, but to each their own.
    This issue is ongoing and it's clearly a major issue, but if you think they are just taking the weekend off and no one is working on it, I have several bridges to sell you.
    Remember when PSN went down for like 2 months? I assure you people worked on that problem 24/7 until the work was complete.
    Posters like yourself are the reason why we no longer have direct contact with Devs, either via our forums or social media. Well done.
    bkrich83
    95% of this post is just ranting about stuff not related to this issue. I get it you want to pile on for the sake of piling on. Not sure why you think that's appropriate or helpful, but to each their own.
    This issue is ongoing and it's clearly a major issue, but if you think they are just taking the weekend off and no one is working on it, I have several bridges to sell you.
    Remember when PSN went down for like 2 months? I assure you people worked on that problem 24/7 until the work was complete.
    Posters like yourself are the reason why we no longer have direct contact with Devs, either via our forums or social media. Well done.
    You may be correct. But the difference between the Ps4 outage was they were hacked or whatever your call it. This was admittedly self induced. Tell me they can't just revert it back to the last working version.....? You don't think it's backed up?
    Sent from my SM-N950U using Operation Sports mobile app
    SBAlki
    You may be correct. But the difference between the Ps4 outage was they were hacked or whatever your call it. This was admittedly self induced. Tell me they can't just revert it back to the last working version.....? You don't think it's backed up?
    Sent from my SM-N950U using Operation Sports mobile app

    I'm sure it is but if there was an issue to fix and you restore, it you still have the bug issue. You're oversimplifying it in order to make your point, I get it.
    And on that note, I'm out. Can't play my CFM which is beyond frustrating, but I don't have time for agenda posters. Have a good one.
    SBAlki
    Wouldn't it be cool if someone could figure out their personal phone numbers. Have a few people continually calling them to ruin their little weekend. Nothing stupid, just asking questions about timeliness and updates.... All weekend long!
    When The Show has server issues, they make it to to everyone.
    Sent from my SM-N950U using Operation Sports mobile app

    That this would even enter your mind as a viable thing to do about any issue in life, let alone a video game is pretty disturbing.
    SBAlki
    Because I'm an a***ole? They've had a reasonable amount of time to fix this.
    Sent from my SM-N950U using Operation Sports mobile app

    Suggesting texting personal cell numbers is a very disturbing kind of low.
    Lot of people are rightfully pissed.
    Wanting to invade personal lives is one of the most incredulous things I've ever seen on this site.
    All over a VIDEO GAME.
    Go spend some time with family or friends, watch some football or a movie. Be mad about this all you want, it's justified, but let's keep a clear, mature head while doing so......
    kehlis
    Suggesting texting personal cell numbers is a very disturbing kind of low.
    Lot of people are rightfully pissed.
    Wanting to invade personal lives is one of the most incredulous things I've ever seen on this site.
    All over a VIDEO GAME.
    Go spend some time with family or friends, watch some football or a movie. Be mad about this all you want, it's justified, but let's keep a clear, mature head while doing so......

    Get off the high horse man. A few texts aren't going to hurt anyone.
    Sent from my SM-N950U using Operation Sports mobile app
    This is beyond frustrating for everyone with CFM leagues and franchises online. EA Madden deserves to know that frustration level is beyond boiling.
    I would suggest not to speak out on anything before you know your word is golden.
    The last paragraph of the announcement and it's not a excuse, no reason for this to be happening two weeks in a row:
    Please know that this is the top priority for the Franchise Team to fix at this time. Our teams are actively working through the 3 day weekend to find a solution and get online Franchise modes back online.
    I agree with whoever said a apology would be appropriate and then some.
    roadman
    This is beyond frustrating for everyone with CFM leagues and franchises online. EA Madden deserves to know that frustration level is beyond boiling.
    I would suggest not to speak out on anything before you know your word is golden.
    The last paragraph of the announcement and it's not a excuse, no reason for this to be happening two weeks in a row:
    Please know that this is the top priority for the Franchise Team to fix at this time. Our teams are actively working through the 3 day weekend to find a solution and get online Franchise modes back online.
    I agree with whoever said a apology would be appropriate and then some.
    great news
    Sent from my SM-N950U using Operation Sports mobile app
    SBAlki
    Get off the high horse man. A few texts aren't going to hurt anyone.
    Sent from my SM-N950U using Operation Sports mobile app

    Have fun with the pitchforks.
    I have no doubt that hearing from SBAlki is going to be what pushes them over the edge to get the needle moving.
    kehlis
    Have fun with the pitchforks.
    I have no doubt that hearing from SBAlki is going to be what pushes them over the edge to get the needle moving.

    Especially those developers that are now programmers.
    kehlis
    Have fun with the pitchforks.
    I have no doubt that hearing from SBAlki is going to be what pushes them over the edge to get the needle moving.
    Thanks for the support! Also, I appreciate that your capitalized the first 3 letters in my "name". That's attention to detail at it's finest man! I'll take screen shots and post them if you want.... Let me know!
    Sent from my SM-N950U using Operation Sports mobile app
    SBAlki
    Thanks for the support! Also, I appreciate that your capitalized the first 3 letters in my "name". That's attention to detail at it's finest man! I'll take screen shots and post them if you want.... Let me know!
    Sent from my SM-N950U using Operation Sports mobile app

    Actually I would. Harassing devs would be a quick way to get yourself banned here and that can be taken care of pretty quickly.
    kehlis
    Actually I would. Harassing devs would be a quick way to get yourself banned here and that can be taken care of pretty quickly.
    I get what your saying... I'll put them on Twitter! What's your handle in there? Good looking out man. Thanks for the heads up
    Sent from my SM-N950U using Operation Sports mobile app
    The way to hopefully affect change going forward is to direct these Twitter complaints towards Roger Goodell and the NFL. We need competition in this space as their complacency is evident.
    I love the enthusiasm, but I don't think Rog and his cronies hang out on Twitter.
    Someone needs to find out who's in charge of gaming and licensing and tell them they need to change their whole business and financial model and stop doing business with just one company for their licensing needs. ie Nike, EA, etc...
    Several years ago, (2012), there were 164 licensed companies with the NFL. I'm sure some have fallen off the list and some have been added since then.
    https://licensedsports.blogspot.com/2012/03/list-of-nfl-licensees.html
    Ironically before they gated franchise mode I fixed the supposed issue in one of my franchises. I had noticed the players like Jaire Alexander who had been updated to xfactor in the database but wer missing an actual ability so I went and changed their dev back to reroll their ability slot.
    kehlis
    Suggesting texting personal cell numbers is a very disturbing kind of low.
    Lot of people are rightfully pissed.
    Wanting to invade personal lives is one of the most incredulous things I've ever seen on this site.
    All over a VIDEO GAME.
    Go spend some time with family or friends, watch some football or a movie. Be mad about this all you want, it's justified, but let's keep a clear, mature head while doing so......

    You're so right. Nobody should be promoting doxing.
    I feel for all of you. I've been so disappointing in Madden for so long, it effects me less.
    I sincerely hope they can resolve this quickly for all of you.
    Me, I'm enjoying Read Dead Online.
    Lvl 102 on PS4 and just started another one on PC where we are lvl 13.
    freeworldboss
    While I wouldn't go that far, I'm not mad at anyone for doing so.

    Some of us would like to see the issue fixed.
    Folks doing **** like that will likely promote the opposite....
    Fighting the good fight is fine and dandy until you cross a line. Sending text's to personal cell phone numbers is well over that line.
    freeworldboss
    Absolute worst company in the entire gaming industry. EA is a piece of complete garbage. Last year buying Madden after this ****.
    Please 2k. Please.

    2k has it's own issues.
    The most annoyimg aspect is that if this was MUT it would have been fixed asap. There's very little revenue lost when franchise doesn't work. It might it give some people a reason to try MUT. Just sucks that franchise players are lower on the priority list.
    Sent from my LM-Q720 using Tapatalk
    VTWiseGuy
    Hmmm I wonder if some mods are to close this thread because of the petition that been posted.
    Sent from my iPhone using Operation Sports

    Is this some pre-emptive victim complex? Should we look forward to "OS is silencing us!!!" in the future? Keep us posted, man.
    XtremeDunkz
    Safe to say this is the biggest issue EA has had in years.
    Hell no. It's not even the worst Madden-related issue EA has faced this week.
    People were literally shot and killed at an EA-sponsored Madden competitive event in Jacksonville last year. Despite that extreme tragedy, just this past week a convicted felon who served prison time for sex crimes somehow either passed a background check or wasn't background checked, earned entry into, and won an EA-sponsored Madden 20 Club Championship event.
    In the grand scheme of things, two weekends unplanned server downtime in a game mode which doesn't generate post-launch revenue is almost nothing for EA.
    EA is getting absolutely destroyed on Twitter and on their own forums.
    Having established a point of reference to cut through hyperbole: I also don't want to minimize the ongoing server issues whatsoever.
    EA should take one on the chin for how Franchise post-release support has been handled this year. I am, like you and other Madden online franchise players, among the frustrated with the recent online league instability (and consecutive weekends, no less). Given the delay in new ability roll-outs which literally forced my online league to start over to obtain gameplay access to the desired abilities in a timely manner, along with the many problems the feature has apparently created for the mode recently, I am particularly concerned that support for Superstar X-Factor in Franchise appears to have been poorly engineered in the first place. I can only hope the feature - which in isolation from Franchise I do really enjoy - doesn't continue to cause problems down the road.
    As a consumer and frequent user of their games, I would greatly appreciate some communication from Tiburon on Tuesday (or whenever these server issues are properly stablized) detailing what steps their Madden franchise mode engineers and live service support teams are taking to ensure this sloppiness doesn't continue going forward. I understand that we're all are human and mistakes happen, and I've been at companies which mess up live-service updates before; it ****ing sucks. That the instability keeps happening and how that's being addressed is specifically what I want to hear about, because I'm a Franchise player; I don't play MUT or Superstar KO at all, so I'm just flat-out not playing Madden if I can't trust the franchise servers.
    While I agree that this is absolutely unacceptable for one of their biggest game modes, some people need to understand that it’s just a video game at the end of the day.
    Threatening to HARASS people if you were to obtain their personal phone number is a bit insane in the grand scheme of things.
    You would risk at the very least a restraining order and a charge of harassment over a VIDEO GAME? It’s time to do some serious self evaluation
    Sent from my iPhone using Operation Sports
    EA intentionally broke CFM OR just flat out took the CFM servers down and created some cover story for it, in an effort to draw more people to MUT. Especially on this long weekend, it is no coincidence. I guarantee that if MUT was having the same issues they would have it fixed within the hour and it would be up and running like new. However, since it's CFM they're like "Welp we going to take a break till tuesday and worry about it then." No doubt in my mind this was intentional.
    Sent from my SM-G965U using Operation Sports mobile app
    CM Hooe

    As a consumer and frequent user of their games, I would greatly appreciate some communication from Tiburon on Tuesday (or whenever these server issues are properly stablized) detailing what steps their Madden franchise mode engineers and live service support teams are taking to ensure this sloppiness doesn't continue going forward. I understand that we're all are human and mistakes happen, and I've been at companies which mess up live-service updates before; it ****ing sucks. That the instability keeps happening and how that's being addressed is specifically what I want to hear about, because I'm a Franchise player; I don't play MUT or Superstar KO at all, so I'm just flat-out not playing Madden if I can't trust the franchise servers.

    Given how blatantly The Madden Franchise Team has been mistreating it's user base now, is it worth reconsidering that perhaps we were indeed lied to/misled back in April about the feature set, instead of "plans change"?
    Gosens6
    While I agree that this is absolutely unacceptable for one of their biggest game modes, some people need to understand that it’s just a video game at the end of the day.
    Threatening to HARASS people if you were to obtain their personal phone number is a bit insane in the grand scheme of things.
    You would risk at the very least a restraining order and a charge of harassment over a VIDEO GAME? It’s time to do some serious self evaluation
    Sent from my iPhone using Operation Sports

    We've seen how the mob mentality works here several years ago and now recently with Twitter. Full circle, and someone said it best earlier, that's why developers have pulled up stakes at EA and 2K and are off the grid.
    Gosens6
    While I agree that this is absolutely unacceptable for one of their biggest game modes, some people need to understand that it’s just a video game at the end of the day.
    Threatening to HARASS people if you were to obtain their personal phone number is a bit insane in the grand scheme of things.
    You would risk at the very least a restraining order and a charge of harassment over a VIDEO GAME? It’s time to do some serious self evaluation
    Sent from my iPhone using Operation Sports

    Agreed, finding the personal numbers of the developers and harassing them is definitely over the line. Luckily I feel like there are only a select few that feel like going to those kinds of extremes over this.
    This is crazy though and I'm wondering if they really are working over this three day weekend on this. The fact that we're not getting another update until tuesday makes me feel like they either aren't working on it until then or they are and have no clue what the issue is or how to fix it. If they knew what the issue was and they actually were working on it over this three day weekend you would think we would get some more frequent status updates especially with how many people this is affecting. How quiet they've been in general over the last couple of weeks while these server issues have been going on is kind of giving me the feeling they really have no clue what to do at this point but I guess we'll just have to wait and see.
    The franchise community could really use some make rights on this but unfortunately what can they really do for us? Give us a couple of MUT packs that most of us won't even use or don't care about? At this point I just want the servers back up and running so we can continue our league. I really hope as a make right we actually get a re-commitment to franchise mode either through updates in 20 but definitely for 21 not just spoon fed that line and sold the idea of a scenario engine with functionality that's not even in the actual game.
    Sent from my SM-G975U using Tapatalk
    Shosum13
    Agreed, finding the personal numbers of the developers and harassing them is definitely over the line. Luckily I feel like there are only a select few that feel like going to those kinds of extremes over this.

    True.
    Shosum13
    This is crazy though and I'm wondering if they really are working over this three day weekend on this. The fact that we're not getting another update until tuesday makes me feel like they either aren't working on it until then or they are and have no clue what the issue is or how to fix it.

    My guess is they are working on it over the weekend, not sure of a fix or timetable on a resolution, and didn't expect to be able to find a fix over the weekend.
    This kind of issue is huge. My guess is they really are working on it, but just don't know yet what to do about it.
    I say this as a software developer since the mid 80's. Sometimes it takes a very long time to track down the actual problem and the fix is very simple and quick. While other times, you see the problem, but the fix is not obvious or simple
    I hate that you all have to go through this. I know it's frustrating.
    bucky60

    I hate that you all have to go through this. I know it's frustrating.

    It is very frustrating, the one positive about the whole situation is the franchise community has come together on social media and been more vocal than ever not only about the servers but also the frustrations that have mounted up about the lack of attention to the mode.
    Sent from my SM-G975U using Tapatalk
    SBAlki
    Wouldn't it be cool if someone could figure out their personal phone numbers. Have a few people continually calling them to ruin their little weekend. Nothing stupid, just asking questions about timeliness and updates.... All weekend long!
    When The Show has server issues, they make it to to everyone.
    Sent from my SM-N950U using Operation Sports mobile app

    That's ****ed up
    Godgers12
    EA intentionally broke CFM OR just flat out took the CFM servers down and created some cover story for it, in an effort to draw more people to MUT. Especially on this long weekend, it is no coincidence. I guarantee that if MUT was having the same issues they would have it fixed within the hour and it would be up and running like new. However, since it's CFM they're like "Welp we going to take a break till tuesday and worry about it then." No doubt in my mind this was intentional.
    Sent from my SM-G965U using Operation Sports mobile app

    Huh?
    10 chR.
    Sent from my iPad using Operation Sports
    roadman
    Lol, so much for the theory they all took a 3 day break. Good to see it's up and running for most folks.

    I don't think they were planning on working this weekend until they got harassing text messages.
    kehlis
    I don't think they were planning on working this weekend until they got harassing text messages.

    I'm hearing rumors on the reason why they needed to gate the servers was "load management."
    kehlis
    I don't think they were planning on working this weekend until they got harassing text messages.

    I seriously doubt they care about your "harassing text messages",
    I feel for you folks that are in online leagues or cloud franchises. I hope this issue is truly now finally resolved and that measures are put into place right now so this does not happen again. I also hope some form of restitution is offered up as well. In my humble opinion, you are deserving of that. Peace.
    bkrich83
    I hate to be that guy, but this is unacceptable. Really frustrating.

    The only guy you're being mate is the guy who just wants to relax and play his game. Hope you get sorted soon.
    bkrich83
    I hate to be that guy, but this is unacceptable. Really frustrating.
    Check your franchise and see if you can get in, that post made it seem like all of them would be gated but I'm wondering if it's only the issue ones. I was able to get in to my league just a few minutes ago.
    Sent from my SM-G975U using Tapatalk
    TheOncomingStorm
    Not joke about harassing people through personal communication. Or actually harass people through personal communication.
    That’s Life 101.
    I actually harassed nobody. I was upset, and replied/posted about doing something unrealistically stupid. Righteous people freaked out, I egged it on. It passed some time while I waited.
    Sent from my SM-N950U using Operation Sports mobile app
    Although it's not likely to move the needle in terms of how Franchise is prioritized by those who allocated resources for the game, it's good to see a lot more Franchise people on Twitter voicing their displeasure with all the nonsense we've had to deal with this year.
    Steve_OS
    For those of you that were having issues previously, are you good to go now?

    I just checked now and we're still locked out.
    "The requested league is temporarily unavailable. Please try again later. We apologize for any inconvenience. "
    W.... t.... f...
    At this point I'm scared to death that these guys lost my league and I won't be getting it back after all of the work we put in. We're apart if ths group that started a CFM the first couple weeks the game came out.
    So they're done with maintenance and in other words, those who aren't able to play their league are out of luck? I don't have a Twitter. Can someone please get these guy's attention that there are still people left alone on an island?
    I haven't been in the software business as long as you, but I tend to also give EA SOME slack, particularly on things like AI, knowing it's impossible no matter how advanced the hardware or how skilled the programmers, to get computers to behave like human beings, so if it's a question like the safety taking an angle to the ballcarrier that's 5 degrees off... again the purists will/can never be satisfied in that regard.
    You mention bugs being hard to trace, and programming being very complex. I respect your opinion, being in the software field for so long. But on some level I just can't buy it either. EA is not some fly-by-night company. This is a 30-year-old franchise. They've had DECADES to work on this stuff. Unlike the systems you were simulating, the PSx and XBox and PC DO in fact exist, they have for decades. So the "oh we didn't know it wouldn't work" is pure bull**** on their part. A small Canadian company with three part time employees, two of whom aren't even developers, just released Maximum Football, a college-football related game. It doesn't play as well as Madden but given the relative sizes and resources of the two companies, they're frankly making the Madden dev team look like lazy amateurs! The failure to do simple things like load testing on a server are rookie mistakes that are simply unacceptable for such a large development company making money hand over fist on these games. To point: I don't play online because I refuse to shell out an extra $15 a month to pay for online services that used to be free, and probably would still be if EA had competition. So AI will always be an issue with a game of this complexity. On that I cut EA some slack, especially since I don't know the X's and O's well enough to know the difference anyway. But there are bugs and glitches in this game year after year after year and EA has shown at best a mild indifference to them, especially when the same annoying glitches and crashes occur year after year. For a team of allegedly "professional" developers, this is completely inexcusable.
    bucky60
    First, your comments are valid. I don't want my response to seem like it's trying to invalidate your criticism.
    I've been in the software business since the mid 80's. My first job was doing simulations of hardware that didn't even exist yet (at a clock level), going just by the schematics. That is making one computer appear as a completely different kind of computer, so that the compiler, linker, application programmers had something to test their code on before their hardware was even built.
    Currently I do business ERP software, system and network administration.
    My criticism is more on the direction of Franchise and the extreme lack of depth, not so much on this kind of stuff (as irritating as it can be).
    Now, your criticism is valid, but from personal experience, I know how difficult it can be to track some things down (especially the ones that are dependent on timing and very difficult to reproduce). Anything that requires real time/timing can be very difficult to reproduce. Network traffic, or multiple threads/tasks that require timing (ADA - DOD language - called them rendezvous)
    So I personally give EA a bit of a break on stuff like this. Not so much of a break on other things. But this I do.

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