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EA Working with Microsoft on Madden NFL 22 Trial Countdown Timer Issues

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Madden NFL 22

EA Working with Microsoft on Madden NFL 22 Trial Countdown Timer Issues

EA and Microsoft are working together to resolve the Madden NFL 22 trial countdown timer issues on Xbox Series X|S. The countdown timer seems to be ticking down for most users even though the game has been closed out. Some users get a message stating they are too early to actually play the trial.

For those of you that can get into the trial, the workaround for the time being is to close out of Madden NFL 22 then shut down your console completely to keep the countdown timer from running in the background.

For players who may have lost time in the trial, we are working to resolve this and ensure impacted players have the opportunity to get their full Madden NFL 22 Trial experience. We will be updating this forum thread with additional details as soon as possible.

Microsoft is tracking the issue on their Xbox Status page as well.

madden 22 trial timer

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  1. my series x trial still has 8 hours which is accurate
    my ps5 trial has 9 hours left which I cannot use because every time I turn it on the ea server not available nonsense pops up and does not allow me to play.
    Pathetic all around
    I did nothing but look to see who had photos. Started watching a show, but remembered to quit out of the game. It said 7 hours left. Go to get on today because it's my day off and it's expired.
    I’ve played 4 hours and 21 minutes and it says I have less than 2 hours left on XBSX.
    This is a complete cluster….
    Sent from my iPhone using Operation Sports
    I have 3 hours left, xsx. Yet I have only played 2-3 hours tops. The first time I played was for about an hour and when I went to play again it was under 7 hours. Played a game, next time I played it was under 4 hours. It really is a joke. I have quit the game each time. What annoys me the most is I already  pre ordered and paid  for the  game  that lets me play on Tuesday. At this point just make the trial unlimited till Tuesday for everyone.
    l8knight1
    Mine started being accurate when it hit five hiurs, but I lost two in the process prior to that.

    Funny thing is I got to the 5 hour mark yesterday, started the game today and was told my trial was expired.:nocomprende:
    Seems like EA is just like "you should have known to have your Xbox in energy saver mode and hard powered off"
    Spoke to their help team and they said they won't do anything.
    vBaC0n
    Seems like EA is just like "you should have known to have your Xbox in energy saver mode and hard powered off"
    Spoke to their help team and they said they won't do anything.

    The only thing every said was to quit out of the game when you are done, so it isn't running in the background. That has been a thing since the very first year of these trails. Obviously there is some sort of bug/glitch with the timer on Xbox because how are we the consumer supposed to know anything changed without an announcement. Needless to say this is a PAID/Premium Access Trail some I am sure EA is going to make it right like their announcement says.
    Also from screengrabs on Reddit the EA help team are calling it a Beta. They aren't going to be able to do anything.
    XxGamerXx
    my series x trial still has 8 hours which is accurate
    my ps5 trial has 9 hours left which I cannot use because every time I turn it on the ea server not available nonsense pops up and does not allow me to play.
    Pathetic all around

    same...and when I do get past the disconnected from server screen, the game freezes on the madden 22 loading screen in face of franchise mode
    tymmie21
    The only thing every said was to quit out of the game when you are done, so it isn't running in the background. That has been a thing since the very first year of these trails. Obviously there is some sort of bug/glitch with the timer on Xbox because how are we the consumer supposed to know anything changed without an announcement. Needless to say this is a PAID/Premium Access Trail some I am sure EA is going to make it right like their announcement says.
    Also from screengrabs on Reddit the EA help team are calling it a Beta. They aren't going to be able to do anything.

    No, that's not what you need to do.
    If you quit, the Series X still has the game open so it can be brought up quickly.
    You need to exit the game and restart, not power off, the console.
    It's because of the resume feature the Series X has that this is happening. EA didn't figure this would be a problem.
    snc237
    I played for a little over an hour.. lost the rest of my time

    Same I got about 1 hour 45 minutes in. Woke up the next day and it was completely expired.
    Jaysonguy
    No, that's not what you need to do.
    If you quit, the Series X still has the game open so it can be brought up quickly.
    You need to exit the game and restart, not power off, the console.
    It's because of the resume feature the Series X has that this is happening. EA didn't figure this would be a problem.

    I think people don’t understand what everyone means by quit the game. I think everyone thinks we are just saying to go back to your Home Screen. You need to press the menu(start button) over the game and click quit and you will be fine. That also ends quick resume.
    The MVP and Dynasty editions release in less than 2 days. Tomorrow night basically. They are probably just waiting it out at this point. The only thing they can do is reset everyones time. But thats after they figure out a fix. Either that or just send $5 gift card codes to everyone. Wish they’d just bring EA Play Pro to console. The money isn’t in game sales for them anymore it’s the micro transactions.
    jimmyy201
    I think people don’t understand what everyone means by quit the game. I think everyone thinks we are just saying to go back to your Home Screen. You need to press the menu(start button) over the game and click quit and you will be fine. That also ends quick resume.

    People have said they've done this and still lost time. I lost 2 hours of time. Each time I went to the home screen then quit out the app entirely.
    No issue for me at all. On Xbox Series x I got all 10 hours in. Then I downloaded the trial again on my Xbox one x , played 6 hours last night , just loaded it up and it says I have 4 hours left. Both consoles are set in instant on mode.
    I fell victim to this...only played for 45 mins and the next day expired smh...EA is truly stalling and hoping folks forget once the game drop. Sad as hell
    I skipped madden the last 2 years and I was going to use this trial to make a decisions
    Xbox series X fired up this morning for my last two hours and I didn’t even get the time remaining pop up. Could this be a fix?
    Sent from my iPhone using Operation Sports
    Madd4400
    What I don't understand is why not get rid of the this [email protected] 10 hour trial an make the trial from Friday to Monday before release on Tuesday @ midnight ....smh how hard is that.
    Sent from my SM-N986U using Operation Sports mobile app

    This is what they should do. I'm seeing streamers on Twitch make multiple accounts so they can continue to play with their information even when the 10 hours are up.

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