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Hi guys,

I'm the Social Media Coordinator for 2kSports and I know we have been having issues with the "My2K" account verification.

The issues to my knowledge are the following:
  • Registered users receive an e-mail and the verification code clicks in as "INVALID"
  • Registered users are not receiving ANY e-mails for verifications
  • From the "update My2K" menu via console, the "Reset Password" feature isn't sending an e-mail
Please leave your registered "My2k" username in this thread and I will manually re-send an e-mail attempt while our team works on the issues at hand.

Thanks for all your patience, I can promise the team is working on hammering out all the issues. For now, I'm here to help with e-mail verifications.

Thanks guys.

UPDATE:

Great news for you users who need verification for your “My2K” accounts! Now you can verify manually by the following steps:

1. If you go to: https://www.nba2k.com/social/link
2. Enter your “My2K” account name AND password
3. When you log in, successfully, this is an automatic verification of your account via the log in!

Again it’s for people who haven’t received an email, had an INVALID link in their email, or are wanting/needing to verify their "My2K" account.

Additionally, ALL email links will work now, even if they are expired. You just may require a log-in before validating the account.

Hope this will be of MAJOR help to all of you who were having verification issues!

- Chris
Social Media Coordinator

Game: NBA 2K12Reader Score: 8/10 - Vote Now
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Member Comments
# 121 LD2k @ 10/05/11 08:35 PM
Quote:
Originally Posted by Bug
Nothing yet how long does it take to receive
If you'd like, try registering a different email account since Yahoo accounts are known to bounce back e-mails for this process (which the team is currently working on resolving).

You can do this by going into >Features>my2k and updating your "My2K" account.
 
# 122 Jparham23 @ 10/05/11 08:35 PM
My 2k account name is xGaMosWantedx
 
# 123 MasterTMar @ 10/05/11 08:36 PM
So, I still haven't received the email. Whenever I do, will I be TMar or MasterTMar.
 
# 124 LD2k @ 10/05/11 08:37 PM
Quote:
Originally Posted by MasterTMar
So, I still haven't received the email. Whenever I do, will I be TMar or MasterTMar.
Just re-sent for both.
 
# 125 ChrisHansen59 @ 10/05/11 08:37 PM
ChrisHansen59




Thanks in advance.
 
# 126 djsider2 @ 10/05/11 08:38 PM
kjdsider - ps3
 
# 127 23 @ 10/05/11 08:39 PM
Username just like its shown below

-23-
 
# 128 aceguy7 @ 10/05/11 08:40 PM
LD2k I was just thinking could you look up aceguy78 in the database and send me an email verification and I will click the link that cancels the account for it in the email. Could be worth a shot. Thanks
 
# 129 bcruise @ 10/05/11 08:40 PM
Took awhile to actually get back online after receiving the e-mail, but now when I start the game up it shows my player level (Pro 1, from beating Training Camp ), and the player count on the menu. Logs me in automatically, in other words - I don't have to go to the My2k menu to get online. I think I'm good to go now!

Appreciate the help getting this going.
 
# 130 Bug @ 10/05/11 08:41 PM
 
# 131 NextGenBalla @ 10/05/11 08:42 PM
my 2k account name is NextGenBalla
 
# 132 MasterTMar @ 10/05/11 08:44 PM
@LD2k you need a raise. P.S. still don't have the email. On tomorrow I'll try another email address, this is ridiculous
 
# 133 LD2k @ 10/05/11 08:44 PM
All are done.

Keep posting "My2K" names and let me know if these are working for you! We'll get everyone online - promised.
 
# 134 Bug @ 10/05/11 08:49 PM
Thanks alot it worked for gmail with no problem thanks can we link our account to Facebook anytime
 
# 135 chicitybears30 @ 10/05/11 08:52 PM
mezmerized24


THANKS!
 
# 136 stopper654 @ 10/05/11 08:52 PM
stopper654
bigshow654@hotmail.com


Sent from my iPhone using Tapatalk
 
# 137 Steve Nashhole @ 10/05/11 08:53 PM
Steve Nashhole
 
# 138 aceguy7 @ 10/05/11 08:54 PM
LD2k .. ok I got the email and when I go to the part that says If you did not create a My2K Account, click here... I click that and it tells me the link you clicked is invalid. Still have aceguy78 greyed out at the top where you login to your my2k account. Still wont let me delete or try logging in with a different name. ... :-/ I am on the ps3 version
 
# 139 NextGenBalla @ 10/05/11 08:55 PM
my2k account name is NextGenBalla

email is nextgenballer@hotmail.com just in case thanks!
 
# 140 Kingofthecouch @ 10/05/11 09:01 PM
Will I be able to edit my avatar? Like others I signed up twice but my account has the wrong avatar.

kingofthecouch
 


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