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NBA 2K12 News Post


Hi guys,

I'm the Social Media Coordinator for 2kSports and I know we have been having issues with the "My2K" account verification.

The issues to my knowledge are the following:
  • Registered users receive an e-mail and the verification code clicks in as "INVALID"
  • Registered users are not receiving ANY e-mails for verifications
  • From the "update My2K" menu via console, the "Reset Password" feature isn't sending an e-mail
Please leave your registered "My2k" username in this thread and I will manually re-send an e-mail attempt while our team works on the issues at hand.

Thanks for all your patience, I can promise the team is working on hammering out all the issues. For now, I'm here to help with e-mail verifications.

Thanks guys.

UPDATE:

Great news for you users who need verification for your My2K accounts! Now you can verify manually by the following steps:

1. If you go to: https://www.nba2k.com/social/link
2. Enter your My2K account name AND password
3. When you log in, successfully, this is an automatic verification of your account via the log in!

Again its for people who havent received an email, had an INVALID link in their email, or are wanting/needing to verify their "My2K" account.

Additionally, ALL email links will work now, even if they are expired. You just may require a log-in before validating the account.

Hope this will be of MAJOR help to all of you who were having verification issues!

- Chris
Social Media Coordinator

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Member Comments
# 1 Garcia2Jeffery @ 10/05/11 04:29 PM
Username

xxasomughaxx21
 
# 2 LD2k @ 10/05/11 04:30 PM
Got you three, check your e-mails and let me know if you've received anything.

Also, for everyone, make sure to check your SPAM folders.
 
# 3 RleWorm @ 10/05/11 04:31 PM
thuansterr
 
# 4 GP Mercy @ 10/05/11 04:33 PM
GMercy

Thanks!
 
# 5 The 24th Letter @ 10/05/11 04:37 PM
Xtothedes

thank you
 
# 6 MasterTMar @ 10/05/11 04:37 PM
My 2K account name is
TMar
 
# 7 LD2k @ 10/05/11 04:44 PM
UPDATE:

Anyone here NOT receiving their emails with an email account OTHER than Yahoo?

They've specified a number of yahoo emails were NOT being received and are resolving the issue(s) now. In the meantime, I will get those e-mails re-sent to you as you continue to provide your "my2k" accounts.

Thanks!
 
# 8 The 24th Letter @ 10/05/11 04:50 PM
LD I have a yahoo account, should I change my email address and have you reset again?
 
# 9 LD2k @ 10/05/11 04:53 PM
Quote:
Originally Posted by The 24th Letter
LD I have a yahoo account, should I change my email address and have you reset again?
No, they are working with Yahoo to resolve the issue. I'm just trying to see if it's beyond JUST Yahoo e-mail users.
 
# 10 LD2k @ 10/05/11 04:54 PM
Quote:
Originally Posted by jdaniels1@bellsouth.net
Your e-mail is NOT showing up in our database. What is your "My2K" username?
 
# 11 2PlusTheFoul @ 10/05/11 04:57 PM
HoopAndTheHarm

Thanks
 
# 12 MasterTMar @ 10/05/11 04:57 PM
 
# 13 MasterTMar @ 10/05/11 04:58 PM
Should I use a gmail account
 
# 14 nogster @ 10/05/11 05:00 PM
Excuse my ignorance.
But what is this "my 2k account' and what do I need it for?. What features of the game require it?
 
# 15 infam0us @ 10/05/11 05:01 PM
Quote:
Originally Posted by nogster
Excuse my ignorance.
But what is this "my 2k account' and what do I need it for?. What features of the game require it?
I think its for the nba2k.com website, you can also link your facebook, twitter, and youtube accounts to it.
 
# 16 LD2k @ 10/05/11 05:03 PM
Quote:
Originally Posted by nogster
Excuse my ignorance.
But what is this "my 2k account' and what do I need it for?. What features of the game require it?
The "My2K" account will track all your stats. You will need to verify to play online after the first 24 hours. Since there are verification errors, I'm here to address those (see original post for reference).

Also, you will be able to use ANY e-mail. There was an issue with Yahoo accounts bouncing back e-mails but that is, along with all e-mails, being addressed.

I'm here to make sure you guys get your verifications.

 
# 17 LD2k @ 10/05/11 05:05 PM
Quote:
Originally Posted by infam0us
I think its for the nba2k.com website, you can also link your facebook, twitter, and youtube accounts to it.
This is correct, as well.
 
# 18 infam0us @ 10/05/11 05:09 PM
So its replacing the old community section of the 2k website? Like I will be able to monitor my online association through the new sites and the videos I upload will be there as well?
 
# 19 mcarr74 @ 10/05/11 05:12 PM
mine is mjcarr74 thanks
 
# 20 MachineGunFlow @ 10/05/11 05:13 PM
My 2k name is MachineGunFlow1

Thanks in advance
 

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