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NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

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Old 10-05-2011, 04:23 PM   #1
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Exclamation NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

Hi guys,

I'm the Social Media Coordinator for 2kSports and I know we have been having issues with the "My2K" account verification.

The issues to my knowledge are the following:
  • Registered users receive an e-mail and the verification code clicks in as "INVALID"
  • Registered users are not receiving ANY e-mails for verifications
  • From the "update My2K" menu via console, the "Reset Password" feature isn't sending an e-mail
Please leave your registered "My2k" username in this thread and I will manually re-send an e-mail attempt while our team works on the issues at hand.

Thanks for all your patience, I can promise the team is working on hammering out all the issues. For now, I'm here to help with e-mail verifications.

Thanks guys.

UPDATE:

Great news for you users who need verification for your “My2K” accounts! Now you can verify manually by the following steps:

1. If you go to: https://www.nba2k.com/social/link
2. Enter your “My2K” account name AND password
3. When you log in, successfully, this is an automatic verification of your account via the log in!

Again it’s for people who haven’t received an email, had an INVALID link in their email, or are wanting/needing to verify their "My2K" account.

Additionally, ALL email links will work now, even if they are expired. You just may require a log-in before validating the account.

Hope this will be of MAJOR help to all of you who were having verification issues!

- Chris
Social Media Coordinator
Game: NBA 2K12 Reader Score for game: 8 - Vote Now
Platform: iOS / PC / PS3 / Xbox 360 Votes for game: 95 - View All

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Last edited by LD2k; 10-07-2011 at 07:25 PM. Reason: Update
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Old 10-05-2011, 04:27 PM   #2
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Re: Here to help with "My2K" Account Verification
my "My2K" username is gmcrb28
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Old 10-05-2011, 04:27 PM   #3
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Re: Here to help with "My2K" Account Verification
concolt


Thanks
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Old 10-05-2011, 04:29 PM   #4
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Re: Here to help with "My2K" Account Verification
Username

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Old 10-05-2011, 04:30 PM   #5
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Re: Here to help with "My2K" Account Verification
Got you three, check your e-mails and let me know if you've received anything.

Also, for everyone, make sure to check your SPAM folders.
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Old 10-05-2011, 04:31 PM   #6
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Re: Here to help with "My2K" Account Verification
thuansterr
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Old 10-05-2011, 04:33 PM   #7
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Re: Here to help with "My2K" Account Verification
GMercy

Thanks!
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Old 10-05-2011, 04:34 PM   #8
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Re: Here to help with "My2K" Account Verification
That worked thanks..

Quick question though. When will the www.nba2k.com site be ready to use if you know?

Thanks in advance
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Old 10-05-2011, 04:37 PM   #9
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Re: Here to help with "My2K" Account Verification
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thank you
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Old 10-05-2011, 04:37 PM   #10
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