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LD2k · 10-05-2011, 04:23 PM

Hi guys,

I'm the Social Media Coordinator for 2kSports and I know we have been having issues with the "My2K" account verification.

The issues to my knowledge are the following:

Registered users receive an e-mail and the verification code clicks in as "INVALID"
Registered users are not receiving ANY e-mails for verifications
From the "update My2K" menu via console, the "Reset Password" feature isn't sending an e-mail

Please leave your registered "My2k" username in this thread and I will manually re-send an e-mail attempt while our team works on the issues at hand.

Thanks for all your patience, I can promise the team is working on hammering out all the issues. For now, I'm here to help with e-mail verifications.

Thanks guys.

UPDATE:

Great news for you users who need verification for your “My2K” accounts! Now you can verify manually by the following steps:

1. If you go to: https://www.nba2k.com/social/link
2. Enter your “My2K” account name AND password
3. When you log in, successfully, this is an automatic verification of your account via the log in!

Again it’s for people who haven’t received an email, had an INVALID link in their email, or are wanting/needing to verify their "My2K" account.

Additionally, ALL email links will work now, even if they are expired. You just may require a log-in before validating the account.

Hope this will be of MAJOR help to all of you who were having verification issues!

- Chris
Social Media Coordinator

gmcrb28 · 10-05-2011, 04:27 PM

my "My2K" username is gmcrb28

concolt · 10-05-2011, 04:27 PM

concolt

Thanks

Garcia2Jeffery · 10-05-2011, 04:29 PM

Username

xxasomughaxx21

LD2k · 10-05-2011, 04:30 PM

Got you three, check your e-mails and let me know if you've received anything.

Also, for everyone, make sure to check your SPAM folders.

RleWorm · 10-05-2011, 04:31 PM

thuansterr

GP Mercy · 10-05-2011, 04:33 PM

GMercy

Thanks!

gmcrb28 · 10-05-2011, 04:34 PM

That worked thanks..

Quick question though. When will the www.nba2k.com site be ready to use if you know?

Thanks in advance

The 24th Letter · 10-05-2011, 04:37 PM

Xtothedes

thank you

MasterTMar · 10-05-2011, 04:37 PM

My 2K account name is
TMar

10-05-2011, 04:27 PM	#2
gmcrb28 Banned OVR: 9 Join Date: May 2009 Blog Entries: 1	Re: Here to help with "My2K" Account Verification my "My2K" username is gmcrb28

10-05-2011, 04:27 PM	#3
concolt Rookie OVR: 1 Join Date: Aug 2010	Re: Here to help with "My2K" Account Verification concolt Thanks

10-05-2011, 04:29 PM	#4
Garcia2Jeffery Rookie OVR: 0 Join Date: Jun 2010	Re: Here to help with "My2K" Account Verification Username xxasomughaxx21

10-05-2011, 04:30 PM	#5
LD2k 2K Sports Community Manager OVR: 24 Join Date: Oct 2010 Location: Novato, CA Posts: 732	Re: Here to help with "My2K" Account Verification Got you three, check your e-mails and let me know if you've received anything. Also, for everyone, make sure to check your SPAM folders. __________________ Community Manager 2K Sports // Twitter: LD2k Master of Operation Sports .gifs

10-05-2011, 04:31 PM	#6
RleWorm Rookie OVR: 2 Join Date: Jul 2011 Location: West Palm Beach, FL	Re: Here to help with "My2K" Account Verification thuansterr __________________ Don't tell me the sky is the limit when there are footprints on the moon!

10-05-2011, 04:33 PM	#7
GP Mercy Pro OVR: 9 Join Date: Jun 2006 Location: Vicksburg	Re: Here to help with "My2K" Account Verification GMercy Thanks!

10-05-2011, 04:34 PM	#8
gmcrb28 Banned OVR: 9 Join Date: May 2009 Blog Entries: 1	Re: Here to help with "My2K" Account Verification That worked thanks.. Quick question though. When will the www.nba2k.com site be ready to use if you know? Thanks in advance

10-05-2011, 04:37 PM	#9
The 24th Letter Go Spurs Go OVR: 38 Join Date: Oct 2007 Posts: 17,563 Blog Entries: 1	Re: Here to help with "My2K" Account Verification Xtothedes thank you

10-05-2011, 04:37 PM	#10
MasterTMar Rookie OVR: 0 Join Date: Oct 2011	My 2K account name is TMar

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