I hate to go down this road, but do you honestly think that they get $0 reimbursement for all the time they spend on these boards? I'm not being rude, just voicing my opinion.
It's like people who administer suverys. They get feedback from people by giving them information & asking questions.
I'm not trying to say they don't care, because it's pretty obvious they do. It's just annoying seeing the umpteenth post saying the same thing. (Not saying the person I quoted is doing that; it just kinda was on the same page)